Jama Connect® Features in Five: Change Management
Learn how you can supercharge your systems development process! In this blog series, we’re pulling back the curtains to give you a look at a few of Jama Connect’s powerful features… in under five minutes.
In this Features in Five session, Máté Hársing, Solutions Architect at Jama Software, explores the Change Management capabilities in Jama Connect, showing how regulated industries can streamline their compliance and efficiency across the product lifecycle.
VIDEO TRANSCRIPT
Máté Hársing: Hi, I’m Máté Hársing, Solutions Architect at Jama Software. Welcome to this Features in Five video on Change Management with Jama Connect. If you’ve ever worked in a regulated industry like MedTech, you know that change is inevitable, whether it’s from updated standards, customer feedback or internal improvements, where every change must be documented, assessed, and validated, because in our industry, changes can literally be life-critical. Without the right tools, managing change quickly turns into a mess, email threads, disconnected spreadsheets, and siloed tools. That leads to missed impacts, compliance risks, and wasted time.
Jama Connect helps bring order to that chaos with structured change management, and it doesn’t stop at development. After a product is approved, field feedback, manufacturing updates, or regulatory changes also need to be reviewed and connected to related items. Without a system in place, tracking those changes through email or spreadsheets risks letting things slip through the cracks.
So what goes wrong without Jama Connect? Teams can’t easily see what’s impacted by a change. Requirements, test cases, and risks live in separate tools. Manual versioning makes it hard to track who changed what and why. Unverified changes can lead to audit issues or delays. Here is how Jama Connect helps. During development, Live Traceability™, Versioning, and the Suspect Link tool help teams stay aligned and act fast. Impact Analysis and Version comparison give clarity before making a change. For released products, formal change requests pull in all affected items, and reviews in the review center bring visibility, collaboration, and confident decision-making.
RELATED: Jama Connect for Medical Device & Life Sciences Development Datasheet
Hársing: Here is a Trace View of our device’s system requirements. You can see everything it touches, subsystem requirement verifications, and associated risks. Now, we will simulate a change to this system requirement. Once the change is made, the suspect tool automatically flags impacted items downstream, letting us know that in this case, this particular version of the verification case no longer covers the updated requirement and has to be updated. This is what we call reactive change management. Switching to Impact Analysis, we can preview all linked items before implementing the change so our engineering and quality teams can assess the ripple effect and plan accordingly. This is known as proactive change management. It helps us assess the complete cost of a change across as many degrees of separation as our item’s traceability has, as well as providing filters to focus on specific domains, such as verifications in this case, drowning out the noise of any other items we don’t want to see for the time being.
Next, we will use the compare versions view to see what changed. Clearly marked, easy to digest, with intuitive red line/green line differentiation. This is especially helpful during design reviews or when responding to auditors. You’ll notice there is a comprehensive audit trail captured here, who changed what, when and why, so that we can create complete accountability in Jama Connect. And here’s how we handle the change to an approved product. We create a change request item, pull in related artifacts using an easily predefined filter, and send everything through a review. All stakeholders can review the changes in context, see the differences, and provide feedback, ensuring the change is well-documented and fully assessed. The change request can be finalized while we see all the related items and can make sure all the necessary changes in the scope of the change request have been implemented.
RELATED: Buyer’s Guide: Selecting a Requirements Management and Traceability Solution for Medical Device & Life Sciences
Hársing: Jama Connect supports seamless change management across the full product lifecycle, from controlled updates during development to formal change requests for approved products, ensuring traceability, visibility, and compliance every step of the way. Thank you for watching this demonstration of change management in Jama Connect. If you would like to learn more about how Jama Connect can optimize your product development processes, please visit our website at jamasoftware.com.
To view more Jama Connect Features in Five topics, visit:
Jama Connect Features in Five Video Series
- Jama Connect® Features in Five: Change Management - May 2, 2025
- Jama Connect® Features in Five: Release Management via Reuse & Synchronization - February 7, 2025