Adoption-oriented approach, designed for how your teams work
Expert consulting and training to balance industry best practices with the practicalities of how you plan, build, and test your products.
Guidance on your initial roll-out to align with your people, process, and data
Support for ongoing adoption across enterprise deployments
Incorporate process improvements, onboarding of new teams, and adoption of new Jama Connect capabilities
Expert technical services to assist with installation, migration, & set-up
A broad array of technical services designed to address your support needs to ensure optimal use of Jama Connect.
Installation and upgrade services to ensure self-hosted deployments of Jama Connect are set-up for optimal performance at scale.
Create custom reports, extensions, and scripts to support your own development efforts.
Support for data migration, data exchange extensions, and set-up for partner integrations.
We provide purposeful, high-velocity onboarding to get you up and running quickly. Our adoption-oriented approach balances industry best practices with the practicalities of how you plan, build, and test your products.
|Fit||Focused process||Multiple processes & larger initiative|
|Dedicated consultant focused on helping you achieve desired business outcomes|
|Access to online tutorials|
|1 Implementation / Optimization workshop per year 2-3 days onsite or remote Outcome: Recommended Jama Connect data model and project template tailored to customer desired process|
|1 private launch training tailored to your process|
|Monthly checkpoints with expert consultant|
|Post-launch adoption assessments and benchmarking|
|Custom export and script dev, up to 10 hours|
|Option for self-hosted install + upgrade guidance|
|Strategic deployment plan|
|Enterprise launch training Up to 3 private trainings, tailored to your process|
|Requirements authoring training, tailored|
|Custom report/script dev access, up to 25 hours|
|Quarterly usage reviews and industry benchmarks|
|Measurement of ROI from process improvements|
Industry-specific services to ease the path to compliance
Frameworks for using Jama Connect aligned to industry standards. Get teams up and running quickly and build confidence in compliance to regulations.
Aerospace, Defense & Government
Streamline complex safety-critical product development and accelerate time-to-market for air, space, sea, and defense systems.
ARP 4754/ED-79, DO-178C/ED-12C, DO-254/ED-80, SEBoK
Automotive & Semiconductor
Simplify functional safety and improve development cycles across a complex supplier ecosystem.
ISO 26262, ASPICE, IEC 60812, SEBoK
Manage design controls for device requirements and related risks on a single, powerful platform.
ISO 13485, FDA 820.30, FDA 21 CFR part 11, ISO 14971, IEC 60812 , SEBoK
Align stakeholder and business analyst requirements without slowing down Agile. Connect teams and projects, with a unified solution for requirements and tests.
Agile, SAFe®, BABOK®
Enable compliant, integrated product development across hardware and software teams. Supports manufacturers of industrial machinery and equipment.
IEC 60812, ISO 13485, SEBoK
Primarily for customers with complex instances and large user bases that are also concerned about scale and efficiency across their organization, Jama’s Enterprise Services provides ongoing support for better business outcomes.
With a dedicated technical resource, added partnership, and advocacy within Jama, our Elite Support program offers a variety of service tiers to ensure the optimal success of your deployment and overall experience.
Connect With an Expert
Talk to an expert to learn more about seamlessly connecting data across your entire product development lifecycle.