Maximize and accelerate your time to value from Jama
Jama is committed to the long-term success of each of our customers, no matter the need or the budget. Our expert consultants and Customer Care team are here to help your organization get the most out of Jama quickly and efficiently, increasing adoption and shortening your time to value.
The Customer Care team provides 24×5 support to keep your Jama instance up and running with no issues. Enterprise customers can also leverage on-call support engineers during weekends in case their Jama instance is down or significantly reduced in a production environment.
Designed to serve enterprises relying on Jama for mission critical product delivery, Technical Account Managers (TAMs) provide high-touch technical guidance, technical planning, education, and business management. In addition to having a named TAM, there are a number of other features included in the Premium Support Offering. See our datasheet for more information.
Contact us to receive a personalized quote.