We offer up to three (3) hours of weekend support on a pre-scheduled date, beginning at a mutually
agreed-upon start time.
To request weekend support, please first submit an Installation / Upgrade Consultation request.
During the consultation, you may raise the need for weekend support.
Important Notes:
- A minimum lead time of four weeks is required to schedule weekend support.
- The scope of support is outlined in the following article: Self-Hosted Scope of Support.
- We offer upgrade services that provide guided assistance during your upgrade. You can learn more about our Professional Services and how they can support your upgrade during your consultation.
