Success Programs

At Jama Software, we put client success at the forefront of everything we do. Achieve your business goals and accelerate time to value with Jama Connect® Success Programs which help you align your people, processes, and data to maximize the success of your product development process.

Adoption-oriented Approach, Designed for How Your Teams Work

We work with your team to quickly onboard and launch Jama Connect. We have many training offerings available from self-service tutorials to bespoke private trainings. Expert consulting and training to balance industry best practices with the practicalities of how you plan, build, and test your products.

Benchmarking

Trace Score™ & Requirement Quality
Score™—see where your team stands and
work with us to improve

Consulting

Guidance on your initial roll-out to
align with your people, process, and data

Training

Support for ongoing adoption across
enterprise deployments

Optimization

Incorporate process improvements,
onboarding of new teams, and adoption
of new Jama Connect capabilities

Expert Technical Services

We offer a broad array of technical services designed to address your support needs to ensure optimal use of Jama Connect.

Integrations

Eliminate silos by connecting critical data and systems to enable Live Traceability™.

Development Services

Create custom reports, extensions, and scripts to support your own development efforts.

Data Services

Support for data migration, data exchange extensions, and set-up for partner integrations.

Success Programs

When you buy Jama Connect, you’re not just buying our products. Our Customer Success team stands behind you, delivering the expertise, guidance, and resources you need to see a quick return on your investment and achieve your business goals. We provide purposeful, high-velocity onboarding to get you up and running quickly. Our adoption-oriented approach balances industry best practices with the practicalities of how you plan, build, and test your products.

“Enterprise Elite support has been a big value add for us. With the help of our technical account manager, we’re able to be more strategic in our overall approach with Jama Connect and see greater ROI. The semiconductor industry is incredibly competitive and being able to move faster and more confidently toward to our goals is a big advantage for us.”

Systems Engineering Methodology ManagerFortune 1000 Semiconductor Company

Industry-specific services to ease the path to compliance

Our teams’ years of industry-specific experience and thousands of client engagements allow us to bring best practices to bear, which maximize positive outcomes from your product development process. Frameworks for using Jama Connect aligned to industry standards get teams up and running quickly and build confidence in compliance to regulations.

Aerospace, Defense & Government

Streamline complex safety-critical product development and accelerate time-to-market for air, space, sea, and defense systems.

ARP 4754/ED-79, DO-178C/ED-12C, DO-254/ED-80, SEBoK

Automotive & Semiconductor img
Automotive & Semiconductor

Simplify functional safety and improve development cycles across a complex supplier ecosystem.

ISO 26262, ASPICE, IEC 60812, SEBoK

Medical Devices

Manage design controls for device requirements and related risks on a single, powerful platform.

ISO 13485, FDA 820.30, FDA 21 CFR part 11, ISO 14971, IEC 60812 , SEBoK

Software Development

Align stakeholder and business analyst requirements without slowing down Agile. Connect teams and projects, with a unified solution for requirements and tests.

Agile, SAFe®, BABOK®

Industrial Manufacturing img
Industrial Machinery & Technology, Consumer Electronics, and Energy

Enable compliant, integrated product development across hardware and software teams. Supports manufacturers of industrial machinery and equipment.

IEC 60812, ISO 13485, SEBoK

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Ready to Have a Conversation?

Our team of Jama Connect experts are here to answer any questions and learn how we can help enable your continued success.