Privacy Policy

Jama Software respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Jama Software Web site and was last updated November 27, 2012.

Jama Software collects information through our Web site at several points. We collect the following information about site visitors:

  • IP Address
  • Browser Type
  • Location if available

This information is used to compile reports on traffic patterns at the Web site. We collect this information through opt-in registration forms, click stream tracking and automatic logging of anonymous visitor activity using Google Analytics. To receive our products and services, basic registration is mandatory because we will need to communicate with you on an ongoing basis for upgrades, user guides, video tips and other educational content. Other information we request is optional. We use cookies on the company web site. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. We use cookies as a convenience to our customers and repeat visitors, to eliminate the need for browsers to re-submit information when requesting product downloads, white papers and demo requests.

Information Usage

The information collected by Jama Software will be used for web site optimization and opt-in marketing best practices only. Users who provide information and opt in to marketing will receive periodic email announcements from our staff. Registered users will receive additional announcements from us about products, services, special deals, case studies, whitepaper and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications at any time. Manage your communication preferences.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours. Our Web site offers chats and forums. Please be advised that information posted in these venues becomes public knowledge. If our policy on information collection or uses changes, will advise you by update to this webpage.

Problem Resolution

If problems arise, users may contact us by calling 1 (503) 922-1058 or emailing support@jamasoftware.com.

We are committed to resolving any disputes in a timely matter.