{"id":84252,"date":"2025-09-18T03:00:18","date_gmt":"2025-09-18T10:00:18","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?p=84252"},"modified":"2025-09-16T14:34:18","modified_gmt":"2025-09-16T21:34:18","slug":"dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect","status":"publish","type":"post","link":"https:\/\/www.jamasoftware.com\/legacy\/blog\/2025\/09\/18\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\/","title":{"rendered":"Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect\u00ae"},"content":{"rendered":"<div id=\"attachment_84253\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-84253\" class=\"wp-image-84253 size-full\" src=\"https:\/\/www.jamasoftware.com\/media\/2025\/09\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect.png\" alt=\"Adult and child participating in sports, adult has a glucose monitor on his arm, alongside text showing this topic as Dexcom and their success with Jama Connect.\" width=\"1024\" height=\"576\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2025\/09\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect.png 1024w, https:\/\/www.jamasoftware.com\/legacy\/media\/2025\/09\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect-300x169.png 300w, https:\/\/www.jamasoftware.com\/legacy\/media\/2025\/09\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect-800x450.png 800w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><p id=\"caption-attachment-84253\" class=\"wp-caption-text\">In this blog, we recap our recent customer story, &#8220;<a href=\"https:\/\/www.jamasoftware.com\/customer-story\/dexcom-achieves-60-percent-systems-engineering-efficiency-improvement-with-jama-connect\/\" target=\"_blank\" rel=\"noopener\">Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect&#8221;<\/a> &#8211; Click <a href=\"https:\/\/www.jamasoftware.com\/customer-story\/dexcom-achieves-60-percent-systems-engineering-efficiency-improvement-with-jama-connect\/\" target=\"_blank\" rel=\"noopener\">HERE<\/a> to download it in its entirety!<\/p><\/div>\n<h2>Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect<sup>\u00ae<\/sup><\/h2>\n<h6><em>Centralized requirements, Live Traceability\u2122, and enhanced collaboration power Dexcom\u2019s development of life-changing CGM technology.<\/em><\/h6>\n<p><strong>About Dexcom:<\/strong><\/p>\n<ul>\n<li>Develops, manufactures, produces, and distributes Continuous Glucose Monitoring (CGM) systems for diabetes management<\/li>\n<li>Headquartered in San Diego, California, USA<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.dexcom.com\/\" target=\"_blank\" rel=\"noopener\">Dexcom<\/a> was founded in 1999 to make diabetes management better with the world\u2019s first real-time, integrated <a href=\"https:\/\/my.clevelandclinic.org\/health\/articles\/continuous-glucose-monitoring-cgm\" target=\"_blank\" rel=\"noopener\">CGM system<\/a>, the Short-Term Sensor (STS). This, and subsequent generations of the device now named the G series, combines hardware, software, and firmware to deliver an optimal user experience for making decisions about insulin and food intake.<\/p>\n<p>After most of its history as a single product company, Dexcom developed Stelo, a wearable glucose biosensor available over-the-counter for people with type 2 diabetes who don\u2019t require insulin.<\/p>\n<hr \/>\n<h4><span style=\"color: #ff6600;\"><strong>RELATED: <\/strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.jamasoftware.com\/ebook\/selecting-a-medical-device-development-platform\/\" target=\"_blank\" rel=\"\u201cnoopener noopener\">Buyer\u2019s Guide: Selecting a Requirements Management and Traceability Solution for Medical Device &amp; Life Sciences<\/a><\/span><\/span><\/h4>\n<hr \/>\n<h3>CHALLENGES<\/h3>\n<ul>\n<li><strong>Siloed Tooling:<\/strong> A document-centric approach and legacy tools created barriers to adoption and collaboration across engineering disciplines.<\/li>\n<li><strong>Traceability Gaps:<\/strong> Lack of a uni\ufb01ed view of traceability made change management complex and created confusion across teams.<\/li>\n<li><strong>Regulatory Overhead:<\/strong> Manual processes for generating regulatory document templates caused signi\ufb01cant delays and administrative burden.<\/li>\n<li><strong>System Complexity:<\/strong> Managing a complex set of interconnected hardware, software, and embedded requirements lacked a single source of truth.<\/li>\n<li><strong>Disconnected Ecosystem:<\/strong> Poor connectivity between requirements management and other engineering tools hindered end-to-end visibility.<\/li>\n<\/ul>\n<p>Dexcom\u2019s products combine software, hardware, and \ufb01rmware, each with their own requirements and tests that must be managed and traced for compliance. As the company scaled, the existing processes, which relied on a mix of legacy tools, spreadsheets, and documents created information silos. Teams were often uncertain if they were working with the latest requirements, leading to rework and inefficiencies.<\/p>\n<p>Generating audit-ready documents for regulatory compliance was a time-consuming, manual effort. The engineering and quality organizations invested signi\ufb01cant time in manual documentation to ensure their products were always safe, effective, and compliant.<\/p>\n<blockquote><p>\u201cWe have a lot of smart people who joined Dexcom with expectations about doing great things. Having them spend a signi\ufb01cant amount of their time manually copying and pasting in spreadsheets and Word documents is not the best use of their talent and expertise,\u201d says <strong>Sri Harsha Maramraju, Senior Manager, Systems Design Engineering at Dexcom<\/strong><\/p><\/blockquote>\n<hr \/>\n<h4><span style=\"color: #ff6600;\"><strong>RELATED: <\/strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.jamasoftware.com\/whitepaper\/application-of-risk-analysis-techniques-in-jama-to-satisfy-iso-14971\/\" target=\"_blank\" rel=\"\u201cnoopener noopener\">Application of Risk Analysis Techniques in Jama Connect to Satisfy ISO 14971<\/a><\/span><\/span><\/h4>\n<hr \/>\n<h3>EVALUATION CRITERIA<\/h3>\n<ul>\n<li>A central repository to keep all stakeholders informed of requirements status and changes.<\/li>\n<li>An intuitive user experience to encourage broad adoption and cross- functional collaboration.<\/li>\n<li>Full end-to-end traceability of all requirements and tests to support design controls and compliance.<\/li>\n<\/ul>\n<p>Dexcom identi\ufb01ed the need for a modern, centralized platform to manage requirements, tests, reviews, and documentation. The goal was to \ufb01nd a system with an intuitive interface and clear traceability to improve efficiency, stakeholder engagement, and compliance readiness. After a thorough evaluation of several leading solutions, the stakeholders selected Jama Connect. The platform\u2019s exceptional usability, robust traceability visualization, and deep-rooted acceptance in the medical device industry made it the clear choice.<\/p>\n<p>Key evaluation areas where Jama Connect excelled were its ease of use and powerful document generation capabilities. Another critical factor was its ability to provide clear visibility into the end-to-end traceability of all hardware, software, and \ufb01rmware requirements and tests.<\/p>\n<blockquote><p>&#8220;Other tools have traceability, but only Jama Connect has a visual, con\ufb01gurable model that shows exactly what traceability looks like and accommodates our product\u2019s complex con\ufb01guration.&#8221; Sri Harsha Maramraju &#8211; <strong>Senior Manager, Systems Design Engineering at Dexcom<\/strong><\/p><\/blockquote>\n<p>For regulatory compliance, <a href=\"https:\/\/www.jamasoftware.com\/solutions\/medical-device\/\" target=\"_blank\" rel=\"noopener\">Jama Connect stood out with its out-of-the-box framework for medical device development<\/a>, which simpli\ufb01es alignment with stringent quality and safety standards.<\/p>\n<p>\u201cThe built-in support for standards like <a href=\"https:\/\/www.jamasoftware.com\/requirements-management-guide\/medical-devices\/iso-13485\/\" target=\"_blank\" rel=\"noopener\">ISO 14971<\/a> and the validated package included with Jama Connect give us the con\ufb01dence to demonstrate that we are following industry best practices,\u201d says Maramraju.<\/p>\n<hr \/>\n<h4><span style=\"color: #ff6600;\"><strong>RELATED: <\/strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.jamasoftware.com\/solution-overview\/jama-connect-solution-for-medical-device-development\/\" target=\"_blank\" rel=\"\u201cnoopener noopener\">Jama Connect for Medical Device Development<\/a><\/span><\/span><\/h4>\n<hr \/>\n<h3>OUTCOMES<\/h3>\n<ul>\n<li>Streamlined change management and reviews for monthly releases using Jama Connect\u2019s Review Center.<\/li>\n<li>Achieved a 60% productivity boost for the systems engineering team, enabling faster project completion.<\/li>\n<li>Successfully migrated active projects to Jama Connect, ensuring a smooth transition to a modern platform.<\/li>\n<li>Driving reuse of requirements and tests across projects to support product line engineering (PLE) goals.<\/li>\n<\/ul>\n<blockquote><p>&#8220;If you&#8217;re building a centralized ecosystem for product development and design controls for the long term, you can rely on Jama Connect. Its usability, traceability, and industry-wide acceptance make it a cornerstone of our engineering process.&#8221; &#8211; <strong>Sri Harsha Maramraju &#8211; Senior Manager, Systems Design Engineering at Dexcom<\/strong><\/p><\/blockquote>\n<p>Dexcom now depends on Jama Connect to efficiently manage requirements, changes, and reviews for its aggressive release cadence. Having one centralized place for these activities has improved systems engineering efficiency by 60%. The intuitive collaboration and review functionality in Jama Connect has increased stakeholder engagement. Quality and Regulatory teams now actively participate in the process within the tool, appreciating the structure and auditability it provides. \u201cThe conversation has shifted. Instead of discussing tool limitations, our teams now have productive, data-driven discussions about the work itself within Jama Connect. When other departments see what we are doing, they ask how they can get their projects onto the platform too,\u201d says Maramraju.<\/p>\n<p><a href=\"https:\/\/www.jamasoftware.com\/solutions\/requirements-traceability\/\" target=\"_blank\" rel=\"noopener\">Jama Connect\u2019s Live Traceability\u2122<\/a> has enabled Dexcom to track requirements through all stages of development, with integrations that sync requirements data to development activities in other tools like Jira. Looking forward, Dexcom is leveraging Jama Connect to drive reuse and synchronization of requirements across different platforms, a key step toward their product line engineering goals.<\/p>\n<hr \/>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong>TO DOWNLOAD THE ENTIRE CUSTOMER STORY, VISIT: <\/strong><span style=\"color: #0000ff;\"><br \/>\n<a style=\"color: #0000ff;\" href=\"https:\/\/www.jamasoftware.com\/customer-story\/dexcom-achieves-60-percent-systems-engineering-efficiency-improvement-with-jama-connect\/\" target=\"_blank\" rel=\"\u201cnoopener noopener\">Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect<\/a><\/span><\/span><\/h4>\n<hr \/>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/gnTLkBltFsY?si=lnzA2sU0PJDB2m1F\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<input class=\"fooboxshare_post_id\" type=\"hidden\" value=\"84252\"\/>","protected":false},"excerpt":{"rendered":"<p>Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect\u00ae Centralized requirements, Live Traceability\u2122, and enhanced collaboration power Dexcom\u2019s development of life-changing CGM technology. About Dexcom: Develops, manufactures, produces, and distributes Continuous Glucose Monitoring (CGM) systems for diabetes management Headquartered in San Diego, California, USA Dexcom was founded in 1999 to make diabetes management better [&hellip;]<\/p>\n","protected":false},"author":208,"featured_media":84253,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[853],"tags":[841,843,838],"industry":[574],"class_list":["post-84252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-spotlight","tag-compliance-regulation","tag-jama-connect-platform","tag-requirements-requirements-management","industry-medical-devices"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dexcom Chooses Jama Connect, Achieves 60% More Efficiency - Jama Software<\/title>\n<meta name=\"description\" content=\"In this blog, we recap our recent customer story, &quot;Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect.&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jamasoftware.com\/blog\/2025\/09\/18\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect\u00ae\" \/>\n<meta property=\"og:description\" content=\"In this blog, we recap our recent customer story, &quot;Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect.&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jamasoftware.com\/blog\/2025\/09\/18\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\/\" \/>\n<meta property=\"og:site_name\" content=\"Jama Software\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-18T10:00:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2025\/09\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tom Rish\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tom Rish\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2025\\\/09\\\/18\\\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2025\\\/09\\\/18\\\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\\\/\"},\"author\":{\"name\":\"Tom Rish\",\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/#\\\/schema\\\/person\\\/05e58c6dc6e3e245b9d2ae2fc059601c\"},\"headline\":\"Dexcom Achieves 60% Systems Engineering Efficiency Improvement with Jama Connect\u00ae\",\"datePublished\":\"2025-09-18T10:00:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2025\\\/09\\\/18\\\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\\\/\"},\"wordCount\":980,\"image\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2025\\\/09\\\/18\\\/dexcom-achieves-60-systems-engineering-efficiency-improvement-with-jama-connect\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jamasoftware.com\\\/media\\\/2025\\\/09\\\/Dexcom-Achieves-60-Systems-Engineering-Efficiency-Improvement-with-Jama-Connect.png\",\"keywords\":[\"Compliance &amp; 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