{"id":31801,"date":"2019-02-21T04:00:11","date_gmt":"2019-02-21T11:00:11","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?p=31801"},"modified":"2023-01-12T16:51:49","modified_gmt":"2023-01-13T00:51:49","slug":"four-ways-to-improve-collaboration-in-jama-connect","status":"publish","type":"post","link":"https:\/\/www.jamasoftware.com\/legacy\/blog\/2019\/02\/21\/four-ways-to-improve-collaboration-in-jama-connect\/","title":{"rendered":"Four Ways to Improve Collaboration in Jama Connect\u2122"},"content":{"rendered":"

\"\"<\/p>\n

It\u2019s in the name: Jama Connect\u2122 gives you superior visibility into every stage of your product development process by connecting stakeholders with the right information at the right time. The result is better collaboration within and across teams, so delayed replies and ambiguous feedback won\u2019t hamper your forward progress.<\/p>\n

Our Jama Professional Services<\/a> consultants work with users across a range of organizations and industries to help them optimize collaborative success and get the most value from the platform. To share more of their expertise, our consultants recently conducted a webinar on Jama Connect best practices that covered a range of topics, including creating groups<\/a> and finding information faster<\/a>.<\/p>\n

Today, we\u2019ll be sharing more insights from that webinar<\/a>, this time looking at some of the common functionalities and lesser-known features our consultants recommend for teams looking to improve their collaboration within Jama Connect.<\/p>\n

(For this post, we\u2019re assuming a reasonable level of familiarity with Jama Connect. If you\u2019re looking for a more granular guide, start with the User Guide<\/a>\u00a0or get your questions answered in our support community<\/a>.)<\/p>\n

Stream View<\/strong><\/p>\n

On the far right of your Jama Connect dashboard, you\u2019ll see a link to stream view. Stream view lets you see all the conversations happening at a specific level of the project or across the items located within a project. You can join an existing conversation or start a new one by @ mentioning the individuals or teams you want to connect with. For instance, start typing \u201csystem engineers,\u201d and you\u2019ll see that group pop up. Now you can initiate a conversation with a specific group, and everyone in that group can receive a notification that you\u2019ve made a comment.<\/p>\n

This brings us to another feature in Jama Connect that makes communication easier: notifications.<\/p>\n

Comment Notifications<\/strong><\/p>\n

There\u2019s an easy way to control some of the feedback notifications you receive in Jama Connect, especially during the review process.<\/p>\n

By default, when you comment on an item within a review, you start following that item, and whenever anyone else comments on the item or anywhere within the review, you\u2019ll receive a notification. <\/p>\n

You can easily change your notification settings from your profile. In the upper right corner of your Jama Connect instance, you\u2019ll see your name; click on it to access your profile. Select the Review Center tab. You have two notification options: \u201cEmail me updates to items on following\u201d or \u201cAutomatically follow items I have commented on.\u201d Uncheck the second choice. Now, when you comment on a review, you will no longer automatically be following that item. <\/p>\n

If you\u2019re already keeping tabs on the comments in Review Center, you probably won\u2019t need email notifications outside of Jama, but this is an opportunity to customize how you receive information about your process.<\/p>\n

Subscriptions Notifications<\/strong><\/p>\n

Subscriptions allow you to loop a group of users \u2014 like the systems engineering team \u2014 into notifications about new defects or updates to defects within the project. You can also subscribe yourself to any item in Jama Connect that\u2019s relevant to you. For instance, if you subscribe to a set of defects, every time a defect is added or updated, you\u2019ll receive a notification.<\/p>\n

Just as with comments, you can control how often you receive email notifications. To do this, go back to your profile, click the \u201cSubscriptions\u201d tab in the upper right. There, you\u2019ll see everything you\u2019re subscribed to, and you can unsubscribe or customize how you\u2019d like to receive notifications about updates or additions to items on your subscription list.<\/p>\n

You\u2019ll see that immediate subscription notifications are the default, but you can change that to daily or weekly notifications. One of our consultants suggests that daily digests are the most helpful: Weekly notifications contain too much information that isn\u2019t pertinent, while immediate notifications clog up your inbox so that it\u2019s easy to miss what\u2019s most important.<\/p>\n

Categorizing Feedback<\/strong><\/p>\n

There\u2019s a single, powerful tip for improving the feedback you give and receive when participating in a review. We\u2019ve all received emails or other communications where it\u2019s not clear what the sender is asking for: Are they asking a question? Do they need action from you?<\/p>\n

Jama\u2019s Review Center includes a feature that allows participants to categorize their feedback as a question, a proposed change or a potential issue. Adding context to your review comments helps ensure clear, efficient feedback, and empowers the moderator to filter and manage feedback by its assigned category.<\/p>\n

For a deeper dive into maximizing Jama Connect, check out the Ask Jama webinar<\/a>\u00a0or explore the Jama Connect User Guide<\/a>, which is full of tools to plan and track progress and performance.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

It\u2019s in the name: Jama Connect\u2122 gives you superior visibility into every stage of your product development process by connecting stakeholders with the right information at the right time. The result is better collaboration within and across teams, so delayed replies and ambiguous feedback won\u2019t hamper your forward progress.<\/p>\n","protected":false},"author":110,"featured_media":45183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[44],"tags":[76,10,396,426,85,427,428],"industry":[],"class_list":["post-31801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration","tag-bestof2019","tag-collaboration","tag-jama-connect","tag-notifications","tag-review-center","tag-reviews","tag-visibility"],"acf":[],"yoast_head":"\nFour Ways to Improve Collaboration in Jama Connect\u2122 - Jama Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jamasoftware.com\/blog\/2019\/02\/21\/four-ways-to-improve-collaboration-in-jama-connect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Four Ways to Improve Collaboration in Jama Connect\u2122\" \/>\n<meta property=\"og:description\" content=\"Get the right information at the right time with these Jama Connect\u2122 tips for complex product development.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jamasoftware.com\/blog\/2019\/02\/21\/four-ways-to-improve-collaboration-in-jama-connect\/\" \/>\n<meta property=\"og:site_name\" content=\"Jama Software\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-21T11:00:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-13T00:51:49+00:00\" \/>\n<meta name=\"author\" content=\"Eira Long May\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Four Ways to Improve Collaboration in Jama Connect\u2122\" \/>\n<meta name=\"twitter:description\" content=\"Get the right information at the right time with these Jama Connect\u2122 tips for complex product development.\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eira Long May\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/\"},\"author\":{\"name\":\"Eira Long May\",\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/#\\\/schema\\\/person\\\/b48c744f5b024a0e8133d36abc26071d\"},\"headline\":\"Four Ways to Improve Collaboration in Jama Connect\u2122\",\"datePublished\":\"2019-02-21T11:00:11+00:00\",\"dateModified\":\"2023-01-13T00:51:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/\"},\"wordCount\":799,\"image\":{\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.jamasoftware.com\\\/media\\\/2019\\\/02\\\/Jama-Connect-collab.png\",\"keywords\":[\"Best Jama Blog Posts of 2019\",\"collaboration\",\"jama connect\",\"notifications\",\"review center\",\"reviews\",\"visibility\"],\"articleSection\":[\"Collaboration & Alignment\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/\",\"url\":\"https:\\\/\\\/www.jamasoftware.com\\\/blog\\\/2019\\\/02\\\/21\\\/four-ways-to-improve-collaboration-in-jama-connect\\\/\",\"name\":\"Four Ways to Improve Collaboration in Jama Connect\u2122 - 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