{"id":61854,"date":"2022-05-05T13:14:12","date_gmt":"2022-05-05T20:14:12","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?post_type=journey&#038;p=61854"},"modified":"2023-07-06T14:39:11","modified_gmt":"2023-07-06T21:39:11","slug":"jama-connect-intro-to-the-platform","status":"publish","type":"journey","link":"https:\/\/www.jamasoftware.com\/legacy\/success\/jama-connect-platform-intro\/","title":{"rendered":"Jama Connect Intro to the Platform"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4qwxive-1a9f85b81040ef792148fbc4d5613fc4\">\n.avia-section.av-4qwxive-1a9f85b81040ef792148fbc4d5613fc4{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/05\/success-onboarding-header.png);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\nmargin-top:30px;\nmargin-bottom:0;\n}\n<\/style>\n<div id='heading'  class='avia-section av-4qwxive-1a9f85b81040ef792148fbc4d5613fc4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-contain avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='contain' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-4c0k3ze-b9760f8aae7964b6c591e7a33477b016 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4c0k3ze-b9760f8aae7964b6c591e7a33477b016\">\n.flex_column.av-4c0k3ze-b9760f8aae7964b6c591e7a33477b016{\npadding:0 0 0 100px;\n}\n<\/style>\n<div  class='flex_column av-4c0k3ze-b9760f8aae7964b6c591e7a33477b016 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first no_margin flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2pfulam-8fac0046aba61eab291e2619de1fdec6\">\n#top .av-special-heading.av-l2pfulam-8fac0046aba61eab291e2619de1fdec6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l2pfulam-8fac0046aba61eab291e2619de1fdec6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2pfulam-8fac0046aba61eab291e2619de1fdec6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2pfulam-8fac0046aba61eab291e2619de1fdec6 av-special-heading-h2 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  >Onboarding Jama Connect<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3w6nzqi-8b935e90b9e9cb806202b064302cbd37\">\n.avia-section.av-3w6nzqi-8b935e90b9e9cb806202b064302cbd37{\nmargin-top:15px;\nmargin-bottom:30px;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-3w6nzqi-8b935e90b9e9cb806202b064302cbd37 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_repeatable_content  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3ftwfm2-929650ef96d697937bae1f9ccb55c03d\">\n.flex_column.av-3ftwfm2-929650ef96d697937bae1f9ccb55c03d{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3ftwfm2-929650ef96d697937bae1f9ccb55c03d av_one_full  avia-builder-el-4  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p><div  class='avia-button-wrap av-32fclt6-c780396e5d71ea7393e57a93212395c3-wrap avia-button-left  avia-builder-el-5  el_before_av_heading  avia-builder-el-first  back'><a href='https:\/\/www.jamasoftware.com\/success'  class='avia-button av-32fclt6-c780396e5d71ea7393e57a93212395c3 av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-left avia-color-green'   aria-label=\"GO BACK\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue878' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >GO BACK<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2pfvgjs-1823a83325a62c1c883bc40fe12bdda7\">\n#top .av-special-heading.av-l2pfvgjs-1823a83325a62c1c883bc40fe12bdda7{\npadding-bottom:50px;\n}\nbody .av-special-heading.av-l2pfvgjs-1823a83325a62c1c883bc40fe12bdda7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2pfvgjs-1823a83325a62c1c883bc40fe12bdda7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2pfvgjs-1823a83325a62c1c883bc40fe12bdda7 av-special-heading-h1  avia-builder-el-6  el_after_av_button  el_before_av_textblock '><h1 class='av-special-heading-tag '  >Jama Connect Intro to the Platform<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2pfwafy-425e7e440f4615a640e3bbe7067e7272 '  ><div class='avia_textblock details' ><p><strong>Type:<\/strong> Training Resource<br \/>\n<strong>Time Commitment:<\/strong> 2 hours<br \/>\n<strong>Scope:<\/strong> Monthly, Unlimited Registrants<\/p>\n<p>Information-packed introductory training for Jama Connect\u00a0users<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4s5qpq-00f7cb52e40ec8d86cfc15665bc61512\">\n#top .flex_column.av-4s5qpq-00f7cb52e40ec8d86cfc15665bc61512{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.flex_column.av-4s5qpq-00f7cb52e40ec8d86cfc15665bc61512{\npadding:40px 50px 40px 50px;\nbackground-color:#eef8ff;\n}\n.responsive #top #wrap_all .flex_column.av-4s5qpq-00f7cb52e40ec8d86cfc15665bc61512{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n<\/style>\n<div  class='flex_column av-4s5qpq-00f7cb52e40ec8d86cfc15665bc61512 av_one_full  avia-builder-el-8  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-l2thvfd7-c096548e63f1dc98f66f13c939198afd '  ><div class='avia_textblock' ><p>In addition to an overview of the platform and how to use it, this approximately two-hour session will allow trainees to ask questions to the moderators so they can understand how Jama Connect capabilities relate to their process and business goals<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-l3yz33mg-11c92a44552ea02c8ad59d334dcf6d54 '  ><div class='avia_textblock' ><p><strong>Offering Outcome:<\/strong> Baseline understanding of how to use Jama Connect + questions answered<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lg6e66-94eb04bbd1ced468a86e1f7cb8bafa11\">\n#top .hr.hr-invisible.av-lg6e66-94eb04bbd1ced468a86e1f7cb8bafa11{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-lg6e66-94eb04bbd1ced468a86e1f7cb8bafa11 hr-invisible  avia-builder-el-11  el_after_av_textblock  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2thv1a9-c757f92cac78984351130182d73e8133\">\n.avia-image-container.av-l2thv1a9-c757f92cac78984351130182d73e8133 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2thv1a9-c757f92cac78984351130182d73e8133 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2thv1a9-c757f92cac78984351130182d73e8133 av-styling-no-styling av-img-linked avia-align-left  avia-builder-el-12  el_after_av_hr  avia-builder-el-last  no-overlay foobox'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/go.jamasoftware.com\/jama-connect-101-training-an-introduction-into-the-platform.html?_gl=1*f7v2mi*_ga*Mzc2ODA2MTEzLjE2NDc5OTI1NTQ.*_ga_JQG3M83PDQ*MTY1NzcyNTgzNy4xMjMuMS4xNjU3NzI2MDEzLjA\" class='avia_image '  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='jamaconnect101'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61864 avia-img-lazy-loading-not-61864 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/05\/jamaconnect101.png\" alt='' title='jamaconnect101'  height=\"231\" width=\"412\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/05\/jamaconnect101.png 412w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/05\/jamaconnect101-300x168.png 300w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/a><\/div><\/div><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links-header'  class='avia-section av-l2j4prb6-f7b4595d70aed538c26f3078197f0b9f main_color avia-section-small avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3m4k5ib-e43a603ece9cc2f49a72a22f620b6b6a\">\n#top .hr.av-3m4k5ib-e43a603ece9cc2f49a72a22f620b6b6a{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-3m4k5ib-e43a603ece9cc2f49a72a22f620b6b6a .hr-inner{\nwidth:100%;\nborder-color:#b7b7b7;\n}\n<\/style>\n<div  class='hr av-3m4k5ib-e43a603ece9cc2f49a72a22f620b6b6a hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22\">\n#top .av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22{\npadding-bottom:10px;\ncolor:#1e66a8;\nfont-size:32px;\n}\nbody .av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .av-special-heading-tag{\nfont-size:32px;\n}\n.av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .special-heading-inner-border{\nborder-color:#1e66a8;\n}\n.av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-l2gded2c-747915e6ac8ddcd7be2f76299f71ce22 av-special-heading-h6 custom-color-heading blockquote modern-quote modern-centered av-inherit-size'><h6 class='av-special-heading-tag '  >Quick Links<\/h6><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links'  class='av-layout-grid-container av-l2gdk5ki-9b52fd037e6b3117f15b4af93fbeb5c5 entry-content-wrapper main_color av-flex-cells  container hidden  container_wrap sidebar_right'  >\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a\">\n.flex_cell.av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"https:\/\/community.jamasoftware.com\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/community.jamasoftware.com\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd\">\n.flex_column.av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd{\nwidth:32%;\n}\n<\/style>\n<div  class='flex_column av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd av_one_third  flex_column_table_cell av-equal-height-column av-align-middle first av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2jw8m8f-7bc6a474b4231a478c450348c8c5d2ed\">\n.avia-image-container.av-l2jw8m8f-7bc6a474b4231a478c450348c8c5d2ed img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2jw8m8f-7bc6a474b4231a478c450348c8c5d2ed .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2jw8m8f-7bc6a474b4231a478c450348c8c5d2ed av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61662 avia-img-lazy-loading-not-61662 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon.png\" alt='' title='customer journey community icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2powtwj-e0a55d3c12756f24ce440a301a3848ce\">\n.flex_column.av-2powtwj-e0a55d3c12756f24ce440a301a3848ce{\nwidth:32%;\nmargin-left:2%;\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-2powtwj-e0a55d3c12756f24ce440a301a3848ce av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d\">\n#top .av-special-heading.av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2j4jfww-9b8cd2f6e0cca106c40f6ddaf6f1313d av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >Community \/ knowledge base<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1mbg0v7-7ac27fcc9f47240d509fa3ee44a69c10\">\n.flex_cell.av-1mbg0v7-7ac27fcc9f47240d509fa3ee44a69c10{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-1mbg0v7-7ac27fcc9f47240d509fa3ee44a69c10{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-1mbg0v7-7ac27fcc9f47240d509fa3ee44a69c10 av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-348lplv-75ab5d6411ef10a6d14edac79d657819\">\n.flex_column.av-348lplv-75ab5d6411ef10a6d14edac79d657819{\nwidth:32%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-348lplv-75ab5d6411ef10a6d14edac79d657819 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852\">\n.avia-image-container.av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61665 avia-img-lazy-loading-not-61665 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon.png\" alt='' title='customer journey ticket icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11rmskj-b43d97a7ca43480fb7ffba288275e499\">\n.flex_column.av-11rmskj-b43d97a7ca43480fb7ffba288275e499{\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-11rmskj-b43d97a7ca43480fb7ffba288275e499 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2\">\n#top .av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >Submit a Ticket<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1446cgz-3053b18caf33ca0e859436b00f1c7baa\">\n.flex_cell.av-1446cgz-3053b18caf33ca0e859436b00f1c7baa{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-1446cgz-3053b18caf33ca0e859436b00f1c7baa{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"#contact\" >Follow a manual added link<\/a><div class='flex_cell av-1446cgz-3053b18caf33ca0e859436b00f1c7baa av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"#contact\"  ><div class='flex_cell_inner'><div  class='flex_column av-1xa8k3n-188dcad57b285a0cb7ea1f91da43d1e9 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d\">\n.avia-image-container.av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61664 avia-img-lazy-loading-not-61664 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon.png\" alt='' title='customer journey agent icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1n8saqr-c756463f935c89e433b5c36687c4f34c\">\n.flex_column.av-1n8saqr-c756463f935c89e433b5c36687c4f34c{\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-1n8saqr-c756463f935c89e433b5c36687c4f34c av_one_third  flex_column_table_cell av-equal-height-column av-align-middle flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380\">\n#top .av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >Contact an Agent<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01\">\n.flex_cell.av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01 av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gvvyb-e9c52a04250d7546de611f734a8e1fe9\">\n.flex_column.av-gvvyb-e9c52a04250d7546de611f734a8e1fe9{\nwidth:32%;\n}\n<\/style>\n<div  class='flex_column av-gvvyb-e9c52a04250d7546de611f734a8e1fe9 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle first av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8\">\n.avia-image-container.av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61663 avia-img-lazy-loading-not-61663 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon.png\" alt='' title='customer journey announce icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t67thf-647cca2c39d0ce8b794d9b1bb0274113\">\n.flex_column.av-t67thf-647cca2c39d0ce8b794d9b1bb0274113{\nwidth:32%;\nmargin-left:2%;\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-t67thf-647cca2c39d0ce8b794d9b1bb0274113 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25\">\n#top .av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >What\u2019s New?<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links'  class='avia-section av-l30g8wvj-efbef2084ef7b58a1a5e8e133e570b4b main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8\">\n.flex_column.av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8{\nwidth:23.5%;\n}\n<\/style>\n<div  class='flex_column av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8 av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle first av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/community.jamasoftware.com\/\"  data-link-column-target=\"_blank\"   ><a class=\"av-screen-reader-only\" href=https:\/\/community.jamasoftware.com\/  target=\"_blank\" >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0\">\n.avia-image-container.av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61662 avia-img-lazy-loading-not-61662 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon.png\" alt='' title='customer journey community icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/community-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g12ti-94697c309fffeff5042a893278b7a47a\">\n#top .av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g12ti-94697c309fffeff5042a893278b7a47a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Community \/ knowledge base<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g63vl-c8625c797696b633fa7adc79f4857fbe\">\n.flex_column.av-l30g63vl-c8625c797696b633fa7adc79f4857fbe{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g63vl-c8625c797696b633fa7adc79f4857fbe av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  data-link-column-target=\"_blank\"   ><a class=\"av-screen-reader-only\" href=https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new  target=\"_blank\" >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748\">\n.avia-image-container.av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61665 avia-img-lazy-loading-not-61665 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon.png\" alt='' title='customer journey ticket icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/ticket-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g2xmj-aaacf66759464d43f756157c55df6bd6\">\n#top .av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Submit a Ticket<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e\">\n.flex_column.av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle lightbox av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"#contact\"   ><a class=\"av-screen-reader-only\" href=#contact >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g3alm-dba99cbc736824437c5f167f869ed4c4\">\n.avia-image-container.av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61664 avia-img-lazy-loading-not-61664 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon.png\" alt='' title='customer journey agent icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/agent-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6\">\n#top .av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Contact an Agent<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6\">\n.flex_column.av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6 av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"   ><a class=\"av-screen-reader-only\" href=https:\/\/community.jamasoftware.com\/top-links\/whatsnew >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g435u-ce4d68c456f8b943d6c840a4045bff79\">\n.avia-image-container.av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61663 avia-img-lazy-loading-not-61663 avia_image ' src=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon.png\" alt='' title='customer journey announce icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon.png 86w, https:\/\/www.jamasoftware.com\/legacy\/media\/2022\/04\/announce-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5\">\n#top .av-special-heading.av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g4vvu-dab49a9db423fdae1761f3418f515dd5 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >What\u2019s New?<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_4'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j5a9j6-1e512a39f27c0650d9f9f5fadb4d2210\">\n#top .hr.hr-invisible.av-l2j5a9j6-1e512a39f27c0650d9f9f5fadb4d2210{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-l2j5a9j6-1e512a39f27c0650d9f9f5fadb4d2210 hr-invisible'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2hz8iia-4a50560a8eeaa94246bb19268c4455f3\">\n.avia-section.av-l2hz8iia-4a50560a8eeaa94246bb19268c4455f3{\nbackground-color:#4ca9ba;\nbackground:linear-gradient( to bottom, #4ca9ba, #308585 );\n}\n<\/style>\n<div id='journey-footer'  class='avia-section av-l2hz8iia-4a50560a8eeaa94246bb19268c4455f3 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2\">\n#top .av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 av-special-heading-h3 blockquote modern-quote modern-centered'><h3 class='av-special-heading-tag '  >Learn more about our Success Programs by contacting us below!\r\nIf you\u2019re an existing Jama Connect customer, please reach out to your Customer Success Manager directly.<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\r\n\r\n<div  class='avia-button-wrap av-l2hzaik6-fea133618f2836a53a28a8289bb322c9-wrap avia-button-center  lightbox'><a href='#contact'  class='avia-button av-l2hzaik6-fea133618f2836a53a28a8289bb322c9 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-light'   aria-label=\"Contact Us\"><span class='avia_iconbox_title' >Contact Us<\/span><\/a><\/div>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_5'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='customer-contact'  class='avia-section av-l2hzb5ac-c31c61564d8a44e4e0bd362e4c939c9c main_color avia-section-default avia-no-border-styling  mfp-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_6'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61854'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","business_outcome":[802],"journey_program":[795,796,797],"journey_type":[858],"class_list":["post-61854","journey","type-journey","status-publish","hentry","business_outcome-onboarding-jama-connect","journey_program-essentials","journey_program-guided","journey_program-strategic","journey_type-training-resource"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Jama Connect Intro to the Platform - Jama Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jamasoftware.com\/success\/jama-connect-platform-intro\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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