Laura Ward

Director of Customer Success

Laura Ward is the Director of Customer Success, leading a team of vertically-focused Customer Success Managers to drive customers’ strategic vision and innovation, and ensure they achieve their business outcomes. Laura has more than 20 years of experience working with Fortune 500 customers in the Customer Success within software and SAAS-based businesses. She is proud to be one of the longest tenured Jama employees and continues to drive the success of Jama’s customers.