We would like to introduce our new user forum to the Jama community. We at Jama recognize the importance of community, collaboration and customer feedback. We started the forum with the hope that, given helpful topics and dedicated responsiveness, our customers would have a place to ask questions, suggest improvements and find helpful resources. Ultimately we envision all members of our community learning from each other’s accomplishments, success and ingenuity.
One of the new updates in the Jama forum is Feature Requests. Previously we handled all feature requests internally. We’ve moved all customer feature requests to the forum to gain customer feedback. Our customers now have the ability to comment and / or vote on submitted feature requests. The higher the customer rating, the more visibility and attention the feature gets within Jama. By doing this, we get a better view of what customers want most. We hope that this change will not only increase the quality of our product, but also give customers the clarity to see that their input really does matter.
We have updated the content in our developer community and troubleshooting forums. Here, you will find helpful resources for custom reporting, integrations and other common issues that customers run into. We welcome requests for new desirable content and always welcome your feedback.
Got a question? Through the use of the Q & A forum, we hope ours customers offer solutions to problems others are having that they have already encountered and solved. Of course, our support team is dedicated to providing useful feedback to all of our forum posts. With the added input of existing customers we see real potential for our customers to benefit and learn from each other, making the forum a common reference for useful information pertaining to requirements management and product delivery.
The popular Tips of the Week posts will now live in the forum as well.
We look forward to seeing this community grow. Thank you for helping us!