Best Practices

The No. 1 Most Important Key to Delivering High-Value Products

To stay competitive, innovative and profitable, companies need to execute product cycles on time, on spec and at or under budget. Easier said than done, right? The processes involved in designing and building products are only getting more complex—particularly for products built with hardware and software components such as embedded systems, integrated systems and connected devices.

If you’re building products, you’re tracking, organizing and trying to provide context for an incredible volume of data for weeks, months and years at a time. Pause for a moment and try to picture the number of products and product variants, the quantity of user stories and test cases that go into each product you build.

If this seems unfathomable, then imagine yourself as the consumer. Think of the next app you will download. No matter how useful the app may claim to be, if you experience a bug-riddled, non-intuitive, designed-by-disorganized-committee-in-conflict hassle, it’s useless to you. Now, how many types of devices will it have to support? What are the chances that every single consumer, across every device and every platform, will have an optimal experience?

At Jama, we describe the problem we solve—the main challenge facing modern product delivery—as complexity. Put simply, Jama simplifies. And in this first post in a series of five, we’ll outline how our products and services do this.

Key #1: Keep all valuable product IP in one secure, accessible location.

What does this mean to you? Forget about trying to recall and retrieve critical information from scattered spreadsheets, documents, emails, meeting notes and hallway chats. Jama reclaims your company’s requirements, test cases, discussions and decisions—all of your valuable product IP—from the information vortex and organizes them in a secure, central and accessible location. And more:

  • Knowledge is searchable and people know where to find it; all stakeholders and contributors have secure access to the specific insights, instructions, information and context they need to keep moving forward.
  • Every change to a requirement is tracked; no change is ever lost.
  • Priceless IP no longer disappears when someone changes roles or departs.
  • When you begin working on new projects or products, you have a solid and navigable foundation for reuse.
  • With everything maintained in one place, your teams will move through product cycles with considerably greater speed.

Tribal knowledge is a very valuable thing, but only if the tribe has access to it. And Jama believes that this knowledge should extend to the discussions and decisions your teams have and make about the requirements. So what we’ve done is embed “purposeful collaboration functionality” into the platform that not only makes it intuitive and easy to use, but captures all conversations and decisions so that each can be connected to a work item.

In other words, in Jama, decisions are something you can see and recreate in context. You can easily search for and communicate decisions across your teams. This is how you can maintain what we like to call “a single source of truth.”