Ensure a smooth adoption of Contour across your organization.
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Your success is our number one goal, and training your staff on how to best use Contour to fit your projects, process and how you naturally work is critical to achieving this. We guide our customers through the implementation process with a focus on both real business value and fast adoption of Contour, ensuring a smooth, pain-free deployment. Within the Implementation Packages we offer, we provide you a set of professional services and training that accelerate the installation, configuration and adoption of Contour within your organization. We offer a range of training, both remote and on-site, sized to fit the needs of each organization from small teams to global organizations. Since Contour is a Web-based application, some training sessions are achieved remotely, while others are offered as on-site courses at your location that are instructor-led by an experienced Jama trainer. Within each package, the implementation and training services include: |
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Installation Coordination
The focus is to teach new Contour IT administrators how to properly install Contour within your technical environment, such as database setup, server configuration, LDAP integration if applicable and guidance around performing future upgrades of Contour.Configure Contour & Customize to Your Process
The focus is to assist your "power users" to configure Contour to fit your process and goals, and go through how to set-up projects and customize item types to your needs.Team Training
The focus is to train your team of end-users on how to best utilize Contour for requirements management best practices. Depending on the program you choose, this can be live on-site training or remote via live webinar.Administrator Training
The focus is to train your Contour administrators how to manage and administer the system to support new projects, users groups and business needs of your organization. The course will cover creating XML backups, indexing, permissions and user management.Importing and Reporting
The focus is to teach you how to import documents using your desired templates, plus best practices for creating custom reports and document templates within Contour.Tune-ups
Follow-up consultations and process optimization to ensure Contour is meeting your needs and to guide your team through any adjustments needed to enhance your use of Contour. |
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