Support Hotline
Toll-free: 1-800-679-3058
Direct: 503-808-1239
support@jamasoftware.com Hours: 9am - 5pm PST
Visit Support Forum
Jama Europe
Direct: +44 (0) 1926 410 656
support@jamaeurope.com Hours: 9am - 5pm GMT
Visit Jama Europe
“Jama Contour proved to be just what we needed for tracking contract requirements through to specification in an EU-funded collaboration between several countries. Contour delivers what it promises and Jama has excellent support.”
Dr. Tony Elliman,
Brunel University
Dedicated to providing you the best support in the industry.
It's one of the key reasons why companies choose Jama. We pride ourselves on helping our customers succeed every step of the way. Our professional services and support staff has decades of experience developing sophisticated applications, working with various development processes and they understands Contour inside and out, because they helped build it.
We offer you several ways to get the help you need.
If you have a support question, please use one of the options below or feel free to contact us anytime and one of our experienced Support engineers will help solve your problem.
Jama Backstage Support ForumJama Backstage is our online community for support questions, feature requests and Contour product roadmap. You can self-register and join in on the discussion anytime.Join the community > |
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Contour DocumentationIf you're looking for the User Guide, Installation Guide or other Contour documentation, it's all available on Jama Backstage for you to download.Download the documentation > |
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Submit a Support RequestIf you've run into trouble, you can submit a support request. We try to respond within a day, but if it's urgent, please give us a call.Submit a support request > |
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Contour TrainingLearning how to properly use, administer, and customize Contour is an important key to your success. Get your team ramped up quickly with our instructor-led training courses.See Training Options > |
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Jama Support & Maintenance Plan
At Jama, every customer receives premium support as part of their active software maintenance plan or Contour On-Demand service subscription. There are no multi-tier programs to navigate through or worry about.
What's Included:
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What's Not Included:
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