Harnessing customer data from Internet of Things connected devices into faster, better product development
Many firms are adding networked sensors and actuators to their products, pursuing the promise of Internet of the Things. And it’s not just hype: almost one-quarter of enterprises report using IoT as of 2015, with another 29% planning to use IoT within 12 months. Guest presenter Forrester Research analyst Frank Gillett will describe:
- Eight ways that connected products change the way customers engage with companies, with examples
- The added coordination and implementation challenges of IoT products=
- Collecting and using resulting customer data for future iterations
One thing is clear – complexities exacerbated by the IoT are too much for legacy requirements management tools. Jama Software will discuss best practices for product requirement gathering, prioritizing and socializing to ensure you are building the right smart devices, the right way.