Armedia is an industry leader in enabling businesses and service providers to transform their operations and deliver Information Technology as a service
Armedia works with organizations across multiple vertical industries, such as the Defense Intelligence Agency, FedEx, PricewaterhouseCoopers, Pfizer and EMC, and ranging in size from startups to the Fortune Global 500. Armedia is CMMI Level-3, which means it guides process improvement across projects, no matter what methodology. The firm has a deep domain expertise with a variety of technology platforms, strong partnerships with the world’s leading vendors, dedicated industry expertise and a broad solutions portfolio.
Armedia Results Summary
- Increased efficiency of requirements review and approval
- Streamlined processes using Jama’s integration with JIRA
- Simplified testing by having the requirements in context of test cases
- Improved communication
- Reduced time spent on and risk associated with projects
Armedia provides a broad spectrum of technology services from departmental records and collaborative solutions for government agencies to lightweight mobile computing applications for healthcare institutions. One key objective at Armedia is to encourage collaborative work with clients through a user-centered, technology-based and business-driven solution methodology.
However, it quickly became apparent that Armedia could improve the way it managed requirements to ensure it’s team delivered services to meet their customer’s needs. The custom templates, spreadsheets and homegrown tools these teams were using made it a real hassle to manage changes and make them visible to everyone.
“With Jama, we have all the functionality we need at a much lower cost of ownership. For us, Jama was the clear choice over IBM.”Dave Miller, Armedia
Armedia deployed Jama in 2011 to reduce the time and risk of designing business and technology solutions for it’s clients. The firm uses Jama to manage it’s system and component requirements and also to write and perform
“Two of the biggest sellers for us with Jama are Review Center and Traceability,” says Dave Miller, Technical Liaison, Armedia. The Review Center feature within Jama offers a well-organized review and approval process to capture feedback, including voting for priority and electronic signatures for formal approval. Review Center helps Armedia increase efficiencies and ensure requirements are right the first time. With Traceability, Armedia can track relationships across multiple projects to see the full impact and reach of information across the organization. For a company that tracks projects, such as an innovative mobile app for the Well Project and a records-management solution for the Department of Energy, tracking impact is very valuable.
Armedia also has taken advantage of the bi-directional integration Jama has with JIRA, which offers configurable field mapping and custom scheduling options. “Jama’s integration with JIRA has been really useful for us as we try to streamline our company’s processes,” says Sarah Simpson, Process Engineer, Armedia. Sarah is also a big fan of Test Center because, as a tester, it’s great to have the requirements right there so she always knows what she needs to be looking for.
Cost was also a big deal for the teams at Armedia. When a customer introduced them to IBM Rational Requisite Pro, they found it unsuitable because it was too expensive and complicated. With Requisite Pro, you need a full-time administrator to use the tool, and that adds significantly to the total cost of ownership. The Jama tool is easy to administer and use from day one.
It was easy for Armedia to get Jama up and running. The one main thing Dave Miller appreciates is just how easy it is to bring people in and get them working within Jama. The Jama Services team provided Dave and his team with best practices, which really helped his team get started off on the right foot. Additionally, the few times Dave needed Jama support, he received good resolutions quickly.
At the end of the day, Jama has brought on a cultural change at Armedia. Now, every project at Armedia has its requirements in Jama. Everyone uses a central project template and everyone goes to Jama as the central resource. Requirements are tracked consistently. “It is nice because when people move around from project to project, they use the same tool for requirements,” said Dave.
The uniformity of practice from a business analysis perspective – and the improved communication between the business analysts, programmers and even suppliers – has helped enhance ROI for Armedia’s clients by reducing the time and risk associated with designing and implementing business and technology solutions.
Armedia provides a broad spectrum of technology services to help organizations translate their strategic business agendas into IT initiatives and solutions that measurably improve performance.
From training and consulting, to hosting services and customer support programs Armedia helps enable clients’ businesses to become more responsive to market opportunities and threats. www.armedia.com.