This feature requires user to be logged in as System Admin or Administrator
The license key for Contour is a single key for your Organization and is provided to you by a Jama representative upon your purchase of new user licenses and annual renewals. If you have lost your license key or need a new one, please contact Jama support.
You’ll typically be sent your license key via email with a large block of incomprehensible text. The text block is your key.
| 1. | Log in to Contour as the System Admin (root) or as an Administrator. The Administrator will only have access to their assigned Organization whereas the System Admin will have the opportunity to select any Organization. |
| 2. | Administrators will need to click the administration link located in Contour's header. |
| 3. | Click on the License link located in the menu on the left. |
| 4. | Click on the Update License button. |
| 5. | Copy the license key from the email and paste it into the text box. |
| 6. | Click on the Update button. |
| 7. | The updated license information for the selected Organization will display at the bottom. See User License Types below for more detail on license types. This view also contains information on license useage, explained in the next section. |

Named User - Designed for one person with editing rights and full access to Contour 24/7. Best for team members who are active users managing Items within Projects on a daily basis.
Floating User - Designed for team members who need editing rights and occasional access to Contour to be able to add or edit Items, but don’t require 24/7 access as a Named user has. This license type allows for multiple people to share a license, but it’s limited to only one user accessing Contour at a time per Floating license that you’ve purchased. As an example, you could have 10 people sharing 3 Floating licenses, but only 3 people at any given time can access Contour.
Reviewer – A user with a Reviewer license will not have access to the Contour core product. These users will have the opportunity to be involved in reviews in the Review Center Module but cannot initiate reviews.
Note: The "Reserved" Reviewer checkbox will designate a license to an individual user permanently. This changes an individuals Reviewer license to behave like a named license (with Review Center Module permissions), and takes one license away from the float pool.
Collaborator / Read Only – The collaborator is functionally similar to the floating license except it only allows users to have read only privileges. Read only users are designed for stakeholders, customers and other people within your Organization that need visibility into a Project but don’t need editing rights. Read only users can view Items, provide comments, and can assign and execute test runs in a test plan. Collaborators are also able to log defects from the test execution window.
Note: Collaborators do have access to Test Runs (see Test Management), can act as reviewers (see Review Center Licensing and Setup) and can import data from Contour's EA Connector (see EA FAQ).
Note: The "Reserved" Collaborator checkbox will designate a license to an individual user permanently. This changes an individuals Collaborator license to behave like a named license (with read only permissions), and takes one license away from the float pool.
Note: Each person regardless of license type will have a unique login (username and password) and your Administrator will configure license types in the Users tab within the Admin Settings.