Latest Major Release
Version: 4.8.5

Jama Support Community
Supported Software and System Requirements
Release Notes
TIH Configuration Considerations

Jama Software Support

United States
Toll-free: 1-800-679-3058
Direct: 503-922-1058

United Kingdom
Direct: 00-800-7000-4004

Germany and Sweden
Direct: 00-800-7000-4004

Direct: 990-800-7000-4004

Installations & Upgrades

Before installing, please review the release notes and supported software and system requirements.

If you are installing the Jama Integration Hub for the first time, please contact your Account Owner for more information.


Thank you for your information.

Upgrade Steps:

Upgrading an existing installation of the Jama Integration Hub (JIH) is simple and requires very minimal manual intervention. The upgraded version of Tasktop Sync will have access to all your existing repositories, queries and configurations.

  1. Stop JIH and close the application.
  2. Uninstall the existing JIH version using the Uninstall option in the start menu.
    Note: It is important that TIH is not running before you attempt an uninstall.
  3. Install the new version of JIH.

Note: If you installed as a service, and the service is set up to run under a specific account, ensure that the account name and password are available to be entered again after upgrading to a new version.


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