Posts Tagged ‘Product Development’

Contour 2.9.5 is here. See the new features to help you control scope and manage change.

Thursday, March 11th, 2010

The key enhancements in Contour 2.9.5 are designed to help teams stay connected while effectively controlling scope, managing changes and tracking approvals.

New features include:

  • Baselines – The most flexible baselining feature available on the market
  • Electronic Signatures – Capture approvals to help with compliance standards
  • Change Requests – Track versions of items within change requests
  • Inline Editing – Quickly edit items from a single view to save time
  • Permissions – Enhanced management of users, groups & permissions

See what’s new and watch the videos on the new features >

Special thanks to our growing customer community for all your great insights, you drive our product roadmap. Let’s build great products!

Connect your requirements with UML models using the new Jama Connector for Enterprise Architect.

Thursday, March 11th, 2010

Introducing the new Jama Connector for Enterprise Architect.

With this integration, you can automate the process of importing your requirements, use cases, test cases and other items from Jama Contour into Sparx System’s popular modeling application, Enterprise Architect.  Connect these two leading tools to keep your business analysts and engineering team connected at all times on the latest requirements. Simple integration. Major time-saver.  Gain end-to-end traceability.

See the Jama Connector for EA in action, watch the video >

Integrations speak to a larger trend in product development.

A growing number of companies are taking a best-of-breed approach to the software tool sets they use to help them plan, develop and test the products and software applications they’re building.  The days of the massively expensive and heavyweight ALM/PLM suites are in question. The suites require big money, long learning curves, heavy IT administration – and ultimately get rejected by users and deliver questionable value back to the business.

Alternatively, a new breed of lightweight applications that offer the same power of the traditional tools, without all the headaches have emerged and are growing rapidly.  Contour is a great example of this within the requirements management category – even within industries such as aerospace, government and medical devices that historically were deeply entrenched in traditional tools from IBM/Telelogic.  The movement toward more open, collaborative and agile ways of working is driving the need for easy, flexible and Web-based tools.  Read the recent article on how to transition from small to big in aerospace for an independent perspective of this trend.

Built on open standards, Contour is integration-ready.  Currently, we offer out-of-the-box integrations with  JIRA, Jive SBS and Enterprise Architect.  We will continue to add new integrations based on the requests we get from customers.  Let us know which integrations you’d like to see next.  Let’s build great products!

Unleash the power of your online communities with Jama and Jive to innovate faster.

Wednesday, February 17th, 2010

Jama Software announces the Jama Connector for Jive SBS, a seamless integration between two leading enterprise Web applications used by global organizations to automate the innovation process and take action on great ideas.

Portland, OR (PRWEB) February 17, 2010 — Jama Software, the leading provider of Web-based requirements management software used for managing product innovation, announces the availability of the Jama Connector for Jive SBS.

Jama Connector for Jive SBS

An integrated platform for social product development.

Jama Contour and Jive SBS are complimentary solutions used together to manage the innovation process more effectively, creating a powerful, integrated platform for social product development.

With this unique integration, organizations using Jive SBS for their public and employee communities can now seamlessly push ideas discussed in their communities directly into Jama Contour. Then, they can use Contour to execute on the ideas and manage them through the full product planning and development lifecycle.

“This integration with Jama provides Jive SBS customers more options to capitalize on the ideas being discussed within their Jive communities,” said Ben Kiker, CMO of Jive Software, “By bringing ideation and execution together, companies can ensure the end products they build satisfy the needs of their customers.”

Automate the process. Never lose a great idea again.

Product teams can waste hundreds of hours trying to gather ideas and communicate product plans manually using static documents and email. It’s a nightmare. As more organizations implement social strategies that encourage their customers, partners and employees to participate in the product development process, this “death by documents” problem only magnifies. With the integration of Jive and Jama, organizations can now automate the innovation process and ensure they never lose great ideas. In addition, using Contour, they can capitalize immediately on the specific product features and enhancements their customers want most, ensuring the end products they build deliver real value to their customers.

An idea is worth $0 until you take action. This integrated solution provides a better way to convert great ideas into great products.

Taking open innovation from concept to reality.

“The concept of giving customers a greater voice in the innovation process has been a desirable strategy for years,” said Eric Winquist, co-founder and CEO of Jama Software, “However, historically it was a very manual and document-centric process to implement successfully. The joint solution of Jive + Jama makes the concept of open innovation a reality and automates the data flow within the process, providing greater visibility, control and collaboration for global organizations.”

Key benefits of the integrated solution of Jama Contour and Jive SBS:
- Capture the voice of customers
- Never lose a great idea again
- Automate the innovation process
- Turn ideas into action
- Deliver the right products faster
- Build customer loyalty

Learn more: http://www.jamasoftware.com/jive

Availability
The Jama Connector for Jive SBS is available immediately as an integration add-on to Jama Contour. It is sold as a separate enterprise license with unlimited users and projects, and includes support and maintenance. The Connector requires Jive SBS 4.0 or higher and is compatible with the latest version of Contour 2.9 and higher. A free, full functioning trial of Contour 2.9 along with the Jama Connector for Jive SBS is available upon request:

About Jama Software
At Jama, our mission is to help companies build great products. We’re collaborating with innovative companies across industries, from agile startups to the world’s largest organizations to design new ways to smash information silos, speed innovation and build high quality products. Jama Contour, the leading Web-based solution for social product development and requirements management, is now trusted by thousands of users worldwide managing billions in R&D projects. For more information, Contour videos, Jama customer stories and a free trial, visit http://www.jamasoftware.com

About Jive Software
Jive frees people to engage in open, natural business conversations and workflows that typically are trapped inside of emails, phone calls or meetings. As the leading enterprise-class suite of SBS applications for Global 2000 companies and governments, Jive combines social networking software, collaboration software, and community software into the first solution to effectively manage employees, customers, and partners on a unified platform built for tens of thousands of users and millions of page views.

Media Contact:
John Simpson
Director of Customer Outreach & Marketing
Jama Software
(503) 740-8591
jsimpson (at) jamasoftware.com

The Secret to Designing Products Customers Love: Manage Requirements Effectively.

Thursday, December 17th, 2009

The Aberdeen Group just published a new Analyst report on the value of requirements management to help companies speed development cycles, improve profit margins and design products that customers love.  Every executive I know cares about product innovation, it’s the driver for greater financial performance of their respective companies.  But, few of them wake up thinking about requirements management.  What the bleep is that?   There’s an “a-ha moment” that comes when they realize the secret to innovation is managing requirements effectively.  The devil is in the details (requirements).  It’s worth the investment to get them right.

requirements_management_aberdeen_report

The key findings show that requirements management is critical to the successful development of today’s modern products.  Companies must be able to:

  • Manage product requirements throughout the development lifecycle
  • Provide visibility into requirements and their status to the entire product development team
  • Be able to truly evaluate the impact of changes on both the requirements and the design

Companies that achieve these core RM capabilities will be more efficient, see lower costs, and become more profitable with products that are in high demand from customers.

The report also includes a case study on IntraPace, the medical devices company, who is using Jama Contour to streamline their requirements management process and specification needs for meeting FDA compliance standards.

“Contour is now the best tool in our arsenal of design tools.” – Mace Volzing, manager of software development, IntraPace

After reading the report, if you want to give Contour a try, you can download a free trial with unlimited users here.  Let’s build great products.

Requirements management meets Agile development – best of both worlds.

Monday, December 14th, 2009

Want to adopt more lightweight agile methods for software development?  But you can’t throw the book out and go pure Agile, because your company needs to maintain proper requirements management practices for product planning, requirements traceability, requirements specification documents and tight change control.  No worries.  The JIRA Connector for Contour brings these two worlds together, by connecting business teams responsible for product requirements and planning with development teams responsible for implementation.

frank_hero

The JIRA Connector for Contour has been selected as Atlassian’s Plugin of the Month for December.  Join Frank Charron, Jama’s development manager, and watch the recorded webinar on how to succeed with proper requirements management on the product planning side of the house, while providing the developers and QA testers the freedom to work within JIRA for agile project management, tasks and defect tracking.

This hybrid approach is proving to be very successful for many organizations, especially those in industries such as medical devices and aerospace where requirements management is critical to meeting compliance standards.

Watch the webinar on Atlassian TV >

Demystify requirements traceability – 5 tips for connecting everything and everyone together.

Friday, December 4th, 2009

What is requirements traceability?  Why is it important?  What are the benefits?  Requirements traceability helps you stay connected, manage change and improve quality.  Learn how to master it with these resources.

Requirements Traceability Resources

Born out of disciplined systems engineering practices, traceability can sound technical and complex, but it doesn’t have to be.  For specific industries such as aerospace or medical devices, traceability is mandated to meet specific compliance regulations.  Regardless of your process and industry, if your team is building sophisticated products, traceability could very well be your ticket to better results.  In fact companies with mature requirements management and traceability practice achieve 75% higher success rates.

What you’ll learn:

  • Demystify traceability, impact analysis and related concepts
  • Get 5 practical tips on how to put traceability into action
  • Learn how to automate the process using Contour to save time & improve quality

Download the new requirements traceability whitepaper from Jama Software and get other requirements resources all in one place.  Let’s build great products.

Let’s innovate! See the new Activity Stream in Contour 2.8. It’s requirements management software for everyone.

Thursday, September 24th, 2009

Which image best describes your current product planning and development process.  Is your team jammed up all the time?  Or are you working in fluid motion?

Is your team working in fluid motion?

Jama, the leader in requirements management software for product innovation, today announced the availability of Contour 2.8 with the new Activity Stream.

Keep a pulse on all the activities in your projects and stay connected.

What’s been added to the scope?  Which features are complete and fully tested?  Are there new bugs?  What’s everyone working on today for the upcoming release?  Now you can keep a real-time pulse on all the activities in your projects  within a single view.  No more noise.  No more hunting.  No more surprise.  It’s everyone in sync, working on what matters most.  It’s product planning and development working in fluid motion.  And, it’s available now in the new Contour 2.8.  See what’s new and watch the quick 2-minute video on the Activity Stream.

Other highlights in the new Contour 2.8:

  • Active Search:  Find exactly what you need at the moment you need it.
  • Enhanced Import:  Import requirements along with the headings, formatting and images straight from MS Word (.docx).
  • Reading View:  Work with a set of requirements or list of items in a dynamic Word-like reading pane within Contour.
  • Web Services API v2:  Build your own integrations or have Jama do it for you.  Contour is open for business.

See What’s New in Contour 2.8 >

Note:  Contour On-Demand customers, your hosted accounts are automatically upgraded.  Enjoy the new features the next time you login.

Special thanks to our customers and partners!

Thank you  for making Jama a leader in requirements management and social product development.  Thousands of users worldwide managing billions in R&D projects trust their requirements to Jama Contour.  We appreciate all the great insights, you drive our product roadmap.  Let us know what you think of the new release.  Let’s build great products!

Read customer success stories >
New to Contour? Download a free trial and take control of your requirements >
Follow Jama on Twitter >

Innovation in Action: 5 reasons why a central hub of product intelligence speeds productivity.

Tuesday, September 15th, 2009

In the world of product development and specifically requirements management, you hear a lot about building a “central repository of requirements” or a “single system of record”.  But, why does that matter?  What problem does that solve?  What’s the real value in creating a central hub of product intelligence?

First, let’s define central hub of product intelligence.  What are we really talking about?  Naturally, we think of the data (a.k.a. artifacts or items) – the ideas, feature requests, requirements, design specifications, analysis documents and reports, release plans,  defects etc. – all the data that explains the scope of the product the team is building.  The difference in why we use the word “intelligence” instead of data is that product intelligence expands beyond the artifacts.  It also includes 2 other important related categories of information that support the social nature of the product development process.

  • Conversations – There is an ongoing dialogue throughout the product development lifecycle.  Customers provide feedback.  Analysts capture insights.  Teams discuss requirements.  Managers communicate decisions.  Organizations make commitments.  By including the conversations in context to the requirements and other data, your team will have the complete story of what customers need and understand the discussion for how your team arrived at the requirements you have.  The context is huge.  Without context, you have higher risk for misinterpretation and defects later on.
  • Relationships – Often referred to as traceability (the upstream and downstream relationships between requirements and other items) – the links between the data and the people who own the data are important for understanding all the dependencies and creating a dynamic environment where you can intelligently manage and communicate changes when they occur.  As a practical example, for developers working on detailed functional requirements, having the visibility to look upstream to the high-level business requirements and original feedback from the customer is huge in proving them full context to what they’re on the hook to build.

Why This Matters:

There’s many reasons, but let’s look at these top 5.

1.  Information silos kill productivity – 42% of employees accidentally use the wrong information at least once a week.

2.  Employees and information are fluid – they flow in and out of teams and projects constantly – what info gets lost in transition?

3.  Employees spend 25% of their time just looking for information.

4.  Employees waste 20 minutes a day or more recreating information that already exists.

5.  The total information we’re inundated with grows 66% every year, so this problem will only get bigger over time.

It’s estimated that employees at U.S. companies waste over 5 billion unproductive hours annually just looking for information. – Searching Kills Employee Productivity Blog

It’s such a simple concept – capture all the relevant product intelligence in one place.  Wow, that’s a breakthrough idea, right?  The reality is that it’s difficult to eliminate this problem completely – it affects every organization on some level.  We’ve worked at start-ups with 10 people in the same office and Fortune 100 companies with 75,000+ employees worldwide, and it exists at both.  The question isn’t whether it’s an issue in your company.  The more important question is, “What’s the full impact it’s having o your team and their productivity, and could a better solution make a significant difference?”

Solutions range from using back of the napkin/whiteboard to Word/Excel documents to Wikis to specialized requirements management software.  You may use them all, we do.  The solutions you choose will depend on your organization and the complexity of products you’re building.  One of the decision criteria to use to gauge whether you need specialized software is to determine what degree your team suffers from the Silo Effect.  Borrowing from the infamous Cosmopolitan quiz style, use the list of questions below to determine whether your team is at risk.

Take the Silo Effect Quiz:

[Yes]   [No]  – Do you have duplicated sources of data and multiple versions of requirements spreading across your organization like the Swine flu?

[Yes]   [No]  – Do you have departments that are disconnected and unaware of what the other is doing?  Is the right hand talking to the left hand?  Be honest.

[Yes]   [No]  – Do you operate in an industry with compliance standards, where detailed version history and specific requirements documentation are required for approvals?

[Yes]   [No]  – Do you spend more than 20% of your time hunting around for the latest product information and requirements specs?

[Yes]   [No]  – Is visibility into the product development process limited for stakeholders?  Hint:  if you’ve heard or use the term “black box” in a meeting recently, then mark “yes”.

[Yes]   [No]  – Do you have communication gaps or blind spots related to customer commitments, feature requests or other insights into what your customers need?

[Yes]   [No]  – Do you have frequent transitions of staff in and out of product teams?

[Yes]   [No]  – Do your business analysts match the 27 points of compatibility with your engineers?  Sorry, ignore this one.  We got carried away by the style of these quizzes.

In all seriousness, if you answer “yes” to 2 or more of first 7 questions above, then it’s probably time to evaluate other options to help you eliminate the silos and bring it all together into a central hub that’s accessible, searchable and reportable.

The Productivity Gains from Eliminating the Silo Effect:

  • Save time and money that’s wasted searching for information
  • Reduce costly guesswork, rework and related defects
  • Eliminate redundant research and duplicate projects
  • Shorten ramp-up time of new employees to the team
  • Give complete context to the goals and scope to everyone involved

Keep in mind, having a central hub of product intelligence isn’t the end-all-be-all solution for fueling innovation.  It’s just one capability in a list of many that are required to successfully plan and build products that work.  If you have a broken development process, a central hub won’t solve that.  If your team doesn’t have the right skill sets, it won’t fix that either.  However, what we’ve found over the years is that of the myriad of challenges we face managing product development, bringing all the relevant product intelligence together in a central hub is one of the immediate and practical steps an organization can achieve right away to speed productivity, reduce costs and improve quality.

Moment of Zen:  Sometimes the first step is the most valuable one to take.

Learn more:

See how other companies have benefited from using requirements management software to build their central hub of product intelligence.  Read their stories >

Based on the requirements maturity of your organization and how you scored on the Silo Effect quiz, if you’re in need of a better solution, you may want to  check-out Contour as an option >

Capturing the RIGHT product requirements isn’t child’s play…but should it be?

Tuesday, August 25th, 2009

What are the real problems you’re solving for your customers?  Which features will entice customers to enthusiastically buy your product?  Do the ideas being discussed in your online forum match your company’s DNA and product strategy?

These are questions that many people in our industry work, and work, and work, really hard to solve every day.  But, maybe more work (as we normally think about it) isn’t the answer.  Maybe it’s time to play.  Seriously.  Skip the urge to round up the whole team in a stuffy meeting to debate it out, the next time you have uncertainty on your product plans.  Bring in some Legos, take your team outside to play a game or experiment with a few of the creative techniques that others are using to spark new insights, prioritize features and elicit the right requirements.  There’s tons of research on the study of how children learn through play – how it sparks creativity and enhances problem solving skills.  Yet, in the corporate environment, play isn’t a norm.  But, that may be changing.

Think this sounds crazy or too ethereal?  Maybe…maybe not.  Skepticism is understandable, but there are some very smart people at some very successful organizations challenging the myth that play and work don’t belong together.  In fact, they’ll tell you just the opposite, and they have plenty of research and success stories to back it up.  They suggest you should encourage collaborative play at work, and that specific to product development, it can make all the difference between creating the right product or missing the boat completely.  Undoubtedly, one of the toughest challenges of innovation is accurately understanding what customers really want, need and value most (translation:  what they’ll gladly pay you for).  Even when you ask customers, they often struggle to clearly articulate their needs.  So, what do you do?

My goal of this article is provide you 2 groups of links – the first is a list of books and resources with creative techniques to inspire innovation; the other includes resources for mastering requirements fundamentals.  This summary of resources is the intellectual capital of others based on their many years of experience and expertise.  As a point of disclosure, Jama has no financial interest in these resources – so the purchase of books, training courses, etc. have no impact on me or Jama.  The resources I highlight are ones I read, and I respect their content.  This article intentionally excludes software tools (sorry sales team and partners), I wanted it to focus on educational resources.  I obviously believe in the value of tools, but we won’t cover that here.  Since time is a real constraint for all of us, I’ve invested 10 hours pulling together this list – so you only have to spend 10 minutes to learn about them.

Creative Techniques for Sparking Ideas and Uncovering the Unspoken Customer Needs

Resources for Mastering Requirements Fundamentals

In summary, whether you use these resources or others, there’s 5 things that I’ve learned to be true over the years:

1.  There is no silver bullet technique for magically eliciting requirements.  You have to test different techniques, try different interview questions and learn which combination works best for each situation and audience.  And, it will change from project to project.

2.  Customers know what they like and what frustrates them, but they don’t know how to perfectly articulate their needs.  That’s your job to figure out.  You can ask direct questions, but usually the “a-ha” occurs during more authentic conversations and your observation of the unspoken problems they’re experiencing.

3.  Not to be dramatic, but the stakes are high.  The difference between getting requirements right or wrong can make or break your business.  No amount of beautiful design or agile engineering will compensate for the fact that you aren’t solving a real problem customers care about.

4.  The task of understanding the needs of your customers and capturing their collective voice isn’t owned by one person.  It’s a shared responsibility and its valuable to have a high level of collaboration continue throughout process.

5. When work is enjoyable, people perform better.  Thus, there’s merit in having the lines between work and play blurred.  It’s not a coincidence that some of the most successful and innovative companies in the world have high employee retention, fun corporate cultures and loyal customers who love the products they build.  That isn’t by luck, it takes work to have work feel like play.  Enjoy the journey.

For it to flourish, innovation’s future lies in a less disjointed approach – we’re already seeing signs of it becoming more holistic and collaborative.”  – Tim Hulme, business strategist at IDEO and author of The Future of Innovation

I’m sure I’m missing some really valuable resources, so please let me know others you’d like to share, post a comment here or email me.  Thanks to those who shared their insights and resources with me earlier to include in the article.  Feel overwhelmed by the list?  Just commit to trying one new technique this month and take it from there.  Let’s build great products.

For customer success stories, visit: http://www.jamasoftware.com/customers
For more info on Jama, visit: http://www.jamasoftware.com

Product Innovation spotlight: IntraPace is solving a heavyweight issue using Contour.

Tuesday, August 11th, 2009

The World Health Organization predicts by 2015 that 2.3 billion people around the world will be overweight and 700 million will be obese.  The growth rates for weight issues in the U.S. alone has tripled since 1980.  Ouch!  But, Americans aren’t alone in their growing waist lines.  Many other developed countries are experiencing increasing obesity rates as well.  Despite billions being spent every year on weight loss products, few people actually achieve the long-term results they need to reduce their weight to a healthy range.  Thus, obesity is reaching epidemic proportions and remains one of the biggest global healthcare issues today.  Hmm, starting to feel a little guilty about eating that 2nd doughnut?

IntraPace, a medical device company based in Mountain View, California, is working on an innovative product that is tackling obesity in a new way.  Backed by Johnson & Johnson, Boston Scientific and other investors in healthcare and bioscience, Intrapace is developing the first “intelligent” implantable device for obesity intervention called abiliti, which is currently in clinical trials in Europe and not yet available in the marketplace.  As the product team at IntraPace develops this unique medical device, they’re managing all the requirements, both hardware and software, along with its related documents within Jama Contour – enabling them to control changes and keep everyone in sync.

I searched through many solutions and Contour was by far the best implementation of a tool for managing requirements.  It is simple to use and intuitive to learn. - Mace Volzing, software development manager, IntraPace

Recently, I spoke with Mace Volzing, the software development manager at IntraPace and asked him a few questions about his team’s use of Contour and their process for developing products.

What are the goals of the projects you’re managing within Contour?  Tell us a little about your role and the new product your team is building?

I manage the software development for our new abiliti medical device that is used by people to lose weight.  Once implanted, the abiliti system is designed to detect when a person consumes food and drinks.  Using sensors, the system tracks what they eat and their physical activity, then it uses this information to delivery therapy at the right time and monitor the patient’s progress against weight loss goals.   It works using what is called “gastric stimulation” by delivering a series of low-energy electrical impulses to the stomach to give a person the feeling of being full before they actually are full, thus helping them consume fewer calories.  Most people often eat until they feel full, so abiliti acts as a kind of an internal gatekeeper between them and the Supersize Fries they don’t need.  The system then also provides a detailed picture of the data, which can be downloaded and reviewed by patients and their physicians at the doctor’s office to track results over time.

In terms of Contour, I was looking for a tool to manage the flow of requirements from a Marketing Specification to System Requirements down through to the detailed hardware and software requirements, and finally to validation of Test Plans.  Keeping the interactions between all of these documents up to date is a challenge and finding the right tool makes a laborious task painless.  Contour is the right tool, we use it to manage all of our requirements.

What development process do you use?

In the medical device world, requirements documentation is very important for compliance.  It all starts with a Marketing Specification and flows down to a Product Requirements document.  We have design descriptions, API definitions, risk analysis and validation test plans all being managed and kept in sync by Contour.  All of the documents are cross-referenced for traceability, and Contour makes keeping these relationships up to date an easy task.

What’s the biggest challenge you and your organization face in managing this process?

Change!  Any single change can ripple through many different documents.  Having a way through Contour to manage the “ripple effect” is incredibly valuable.

Why did you choose Contour?  How is Jama helping you be more successful?

I searched through many solutions available for this capability and Jama Contour was by far the best implementation of a tool for managing requirements.  It is simple to use and intuitive to learn.  I was able to get our entire staff to buy into using the tool within 3 weeks of launching the software at our company.

What were you using before Contour to manage requirements?

Word documents and needles in my eye.  Actually I was lucky, I came into this project at the right time and was able to secure Contour in the early stages of development.  Contour is one of the best tools we have added to our process!

Bonus question:  What’s your favorite band of all time?

That is a tough question.  My taste in music constantly changes… Right now I’m a big fan of The Fray or Maroon 5.

Thanks Mace for your insights and sharing your story with us.  Good luck with the clinical trials, I think those who struggle with serious weight loss will be anxious to see abiliti hit the market as an alternative to other surgical procedures such as gastric bypass.  Personally, I’m thinking I’ll have to skip the Honkin’ Huge burrito cart today and go running at lunch instead.  Here’s to good health (and the occasional doughnut)!

For other customer success stories: visit Jama Customers page.
For more info, videos and a free trial of Contour: visit Jama Software.

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