Posts Tagged ‘case study’

Product Innovation spotlight: IntraPace is solving a heavyweight issue using Contour.

Tuesday, August 11th, 2009

The World Health Organization predicts by 2015 that 2.3 billion people around the world will be overweight and 700 million will be obese.  The growth rates for weight issues in the U.S. alone has tripled since 1980.  Ouch!  But, Americans aren’t alone in their growing waist lines.  Many other developed countries are experiencing increasing obesity rates as well.  Despite billions being spent every year on weight loss products, few people actually achieve the long-term results they need to reduce their weight to a healthy range.  Thus, obesity is reaching epidemic proportions and remains one of the biggest global healthcare issues today.  Hmm, starting to feel a little guilty about eating that 2nd doughnut?

IntraPace, a medical device company based in Mountain View, California, is working on an innovative product that is tackling obesity in a new way.  Backed by Johnson & Johnson, Boston Scientific and other investors in healthcare and bioscience, Intrapace is developing the first “intelligent” implantable device for obesity intervention called abiliti, which is currently in clinical trials in Europe and not yet available in the marketplace.  As the product team at IntraPace develops this unique medical device, they’re managing all the requirements, both hardware and software, along with its related documents within Jama Contour – enabling them to control changes and keep everyone in sync.

I searched through many solutions and Contour was by far the best implementation of a tool for managing requirements.  It is simple to use and intuitive to learn. - Mace Volzing, software development manager, IntraPace

Recently, I spoke with Mace Volzing, the software development manager at IntraPace and asked him a few questions about his team’s use of Contour and their process for developing products.

What are the goals of the projects you’re managing within Contour?  Tell us a little about your role and the new product your team is building?

I manage the software development for our new abiliti medical device that is used by people to lose weight.  Once implanted, the abiliti system is designed to detect when a person consumes food and drinks.  Using sensors, the system tracks what they eat and their physical activity, then it uses this information to delivery therapy at the right time and monitor the patient’s progress against weight loss goals.   It works using what is called “gastric stimulation” by delivering a series of low-energy electrical impulses to the stomach to give a person the feeling of being full before they actually are full, thus helping them consume fewer calories.  Most people often eat until they feel full, so abiliti acts as a kind of an internal gatekeeper between them and the Supersize Fries they don’t need.  The system then also provides a detailed picture of the data, which can be downloaded and reviewed by patients and their physicians at the doctor’s office to track results over time.

In terms of Contour, I was looking for a tool to manage the flow of requirements from a Marketing Specification to System Requirements down through to the detailed hardware and software requirements, and finally to validation of Test Plans.  Keeping the interactions between all of these documents up to date is a challenge and finding the right tool makes a laborious task painless.  Contour is the right tool, we use it to manage all of our requirements.

What development process do you use?

In the medical device world, requirements documentation is very important for compliance.  It all starts with a Marketing Specification and flows down to a Product Requirements document.  We have design descriptions, API definitions, risk analysis and validation test plans all being managed and kept in sync by Contour.  All of the documents are cross-referenced for traceability, and Contour makes keeping these relationships up to date an easy task.

What’s the biggest challenge you and your organization face in managing this process?

Change!  Any single change can ripple through many different documents.  Having a way through Contour to manage the “ripple effect” is incredibly valuable.

Why did you choose Contour?  How is Jama helping you be more successful?

I searched through many solutions available for this capability and Jama Contour was by far the best implementation of a tool for managing requirements.  It is simple to use and intuitive to learn.  I was able to get our entire staff to buy into using the tool within 3 weeks of launching the software at our company.

What were you using before Contour to manage requirements?

Word documents and needles in my eye.  Actually I was lucky, I came into this project at the right time and was able to secure Contour in the early stages of development.  Contour is one of the best tools we have added to our process!

Bonus question:  What’s your favorite band of all time?

That is a tough question.  My taste in music constantly changes… Right now I’m a big fan of The Fray or Maroon 5.

Thanks Mace for your insights and sharing your story with us.  Good luck with the clinical trials, I think those who struggle with serious weight loss will be anxious to see abiliti hit the market as an alternative to other surgical procedures such as gastric bypass.  Personally, I’m thinking I’ll have to skip the Honkin’ Huge burrito cart today and go running at lunch instead.  Here’s to good health (and the occasional doughnut)!

For other customer success stories: visit Jama Customers page.
For more info, videos and a free trial of Contour: visit Jama Software.

A breath of simplicity, Wyplay is revolutionizing the home entertainment market.

Wednesday, January 21st, 2009

As consumers, our lives are ruled by technology devices – especially when it comes to home entertainment.  Who doesn’t love to watch a good action flick on a big high-definition television from the comfort of their own couch?

With the convergence of TV, Web, music, radio, photos, videos – televisions are capable of more and more these days; which sounds wonderful BUT, the reality is that most products in the market are too complicated.  These devices should make our everyday lives easier and more enjoyable.

That’s where Wyplay comes in.  Founded in France in 2006, Wyplay is a smart, young company focused on simplifying the home entertainment experience for everyone.

Wyplay TV

Recently they showcased their innovative products at the annual CES mega-event in Las Vegas and last fall they were featured as one of the 50 most promising European high-tech companies at the Euro Tech Showcase in San Francisco.  And, you can see why.

Based on their design mantra, the Wyplay products always include:

  • an intuitive user interface that’s simple and friendly to use
  • modern and smart shapes
  • a single remote control, with a wheel and 11 buttons only

Working with our team in Jama Europe, Wyplay chose Contour to help them manage their requirements and other related items that go into the development of their products – from hardware to software to electronics manufacturing (EMS).

Recently we caught up with Christophe Moustier, the QA Manager at Wyplay, and asked him a few questions.  Thanks Christophe for the insights.

Tell us a little about the projects and products you’re managing within Contour.  What’s the goal?

Wyplay intends to manage all the requirements and other related items of our products within Contour, these include our unique framework, the Wyplay Modular System (WMS), on which all our products are based, and our customers’ products.

The products we build are Media Centers that involve hardware casing, electronic, software and user interface (UI) design, plus the industrialization of the products we build for our customers.

How large are your projects in terms of the number of requirements and the size of your team involved?

Our projects involve 85 people which handle approximately 1,500+ requirements.

What development process do you use?

We use the V-cycle process mainly for hardware components and an iterative process mainly for the software development.

What’s the biggest challenge your team faces in managing this process?

I’d say it’s really two things:  Managing a tight time-to-market against industrial matters.  And, balancing agile and waterfall approaches.

How will Contour help you?

As a starting point, we plan to use Contour

  • to provide a clear workflow of our requirements
  • to seize impacts when changing requirements (for agility)
  • to insure completeness of tests, architecture and code coverage upon the requirements

Bonus question:  What’s your favorite band of all time?

My personal choice would go to the legends that made “Kind of Blue” – Miles Davis, John Coltrane, B. Evans, W. Kelly, J.C. Adderley, P. Chambers, J. Cobb.

Ahh, a Jazz man, you have to respect that.  Great choice.

For more information about Wyplay, visit: www.wyplay.com

To discover for yourself why innovative organizations like Wyplay are choosing Contour as an easier, Web-based solution for requirements management, request a free trial.  Product development is complex enough, the tools you use shouldn’t be.  Enjoy the journey.

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Keck Observatory Case Study – To Infinity and Beyond…

Wednesday, December 17th, 2008

As a kid, did you ever camp out in your backyard and stare out into the night sky, playing amateur astronomer and imagining what might exist out in space?

Well, the professionals at the W. M. Keck Observatory in Hawaii are getting closer and closer to discovering the real truths about what is out there.  Call it science non-fiction.  Call it technology innovation.  Call it the Next Generation Adaptive Optics system (NGAO as it’s properly known).  However you describe it, the images the Keck Observatory captures are identifying planets never before seen.

Credit: Rick Peterson

The Keck Observatory is home to the world’s largest optical and infrared telescopes, each of the twin Keck telescopes stands eight stories tall and weighs 300 tons, yet operates with nanometer precision. Made possible through grants totaling more than $140 million from the W. M. Keck Foundation, the Observatory is operated by the California Association for Research in Astronomy in partnership with NASA.

At Jama, we’re excited about this project because Keck uses Contour to manage the requirements of this system.  Recently, we chatted with Erik Johansson, an adaptive optics software engineer at Keck, and asked him a few questions about how Contour helps his team manage all the complex requirements that go into developing the sophisticated software used to control their telescopes.  It’s a Keck of a story (a bad pun I know, but I couldn’t resist).

You can download the .pdf of the case study or read the full story here within this post.

What are the goals of the projects you’re managing within Contour?

This requires a little background explanation. Keck Observatory is recognized as the world leader in the use of adaptive optics for ground-based astronomy. Adaptive optics (AO) is the real-time computer control technology that compensates for the blurring effects of the earth’s atmosphere on astronomical images.
Without AO, our telescopes would have essentially the same resolving power as that of an amateur astronomer’s backyard telescope. AO allows us to achieve the full resolving power of the giant 10 meter primary mirrors of the Keck telescopes. You may recall seeing recent news reports of the first-ever direct imaging of planets outside of our own solar system. The Keck AO system played a major part in this discovery. For example, three exoplanets orbiting a young star 140 light years away were recently captured using Keck Observatory near-infrared adaptive optics.

One of our current projects we’re managing within Contour is to design the Next Generation Adaptive Optics system (NGAO), which will help keep Keck Observatory at the forefront of AO-based astronomy for the years to come.

Funded by government grants and private philanthropy, the NGAO system is a large multi-year, multi-million dollar project with a design team spanning multiple institutions separated by large distances.
We are using Contour to manage all of the requirements for this new system. We are currently in the preliminary design phase of the project, having passed our conceptual system design review in April 2008.

How large are your projects in terms of requirements & size of team?

Our NGAO core design team has 10 people on it, while the full team has about 20 people. We currently have several hundred requirements, but expect that to increase significantly as we add to the functional requirements during the preliminary design phase.

What development process do you use?

We have a standard development process for large projects and instruments that is shown below. It is important to note that this process is for large multi-disciplinary projects that include mechanical, electrical/electronic, optical and software engineering components, so the overall development process is different than most pure software projects. For our software projects, depending on the size and scope, we typically use a modified waterfall process, but we are also starting to adopt agile techniques where possible.

Keck Development Process

What’s the biggest challenge your team faces in managing this process?

Our biggest challenge is balancing the need to press forward with the design even though some of the basic requirements are in a constant state of flux.

How has Contour helped you be successful?

Contour has allowed us to capture our requirements into a centralized solution that is easily accessible by our geographically separated design team. In the past we have used a simple database approach to try to manage requirements. We have also used Microsoft Excel spreadsheets and MS Word documents. These methods were not flexible and did not allow for good configuration management.

Credit: Sarah Anderson

Contour is flexible, easy to use, and has configuration management capabilities. Contour also gives us complete traceability for our requirements. We use a hierarchy of requirements: science requirements at the top, system requirements based on the science requirements, and finally detailed functional requirements from which the system can be designed. We can now relate every functional requirement back up to a parent system requirement and finally up to a parent science requirement, giving us the ability to assess the impact of making requirements changes.

Lastly, we are able to attach supporting documents or links to each requirement, so that all the information needed to assess a requirement is available in a single place.

Ready to move beyond spreadsheets, documents and email?

Discover why innovative organizations like Keck are choosing Contour, an easier, Web-based approach to product requirements management.

Customer Spotlight: Welcome to GrapeCity.

Tuesday, November 25th, 2008

GrapeCity, an award-winning software development firm, offers a variety of services to help its clients develop new products and achieve their business goals.  GrapeCity’s client list includes global brands such as Microsoft, Accenture, Sony, Procter & Gamble, Intel, Mitsubishi, AT&T and Johnson & Johnson.  

GrapeCity specializes in two kinds of projects. First, they work with companies that have ideas for new applications, but have not had a chance to thoroughly define their vision and requirements. Through GrapeCity’s standard processes and iterative development models, GrapeCity helps its clients develop new products that meet their vision.

Second, they proudly work with what they call “burn victims”, organizations that have experienced the pain of previous project failures.   And, can’t we all relate to that?

Usually these failures result from poor processes, a lack of understanding of the vision of the product, or too much emphasis placed on technical coding.  In these cases, GrapeCity reviews the status of projects, pinpoints the causes of failure, and provides remedies to rescue projects hanging on the edge and bring them to successful completion.

With offices around the world, GrapeCity chose Contour because it needed a powerful solution that was Web-based and easily adopted by team members working in different offices, time zones and countries.

GrapeCity now uses Contour to manage the requirements of all their development projects.   With Contour, the learning curve for new users is very fast – in just a few hours of training, they are ready to go.

“In today’s day and age, teams are geographically distributed all over the world. There is a clear need for a requirements management tool that has a rich yet lightweight client that users can use to collaborate. Jama clearly gets it. They understand how a requirements tool should work, ” says, Devinder Singh Josan, Vice President of Engineering at GrapeCity.  Learn more about GrapeCity’s products & services >

Want more info on Contour?

Watch the guided tour video to see how fast, easy and effective Web-based requirements management can be.

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