2008 Outlook - 2 Predictions for the New Year.

Happy New Year! Welcome back to work. By now, the presents are all unwrapped, the tree is on the curb to be recycled, the holiday cookies have all been eaten, and your wrists are sore from playing Guitar Hero III on your nephew’s new Wii for 2 straight days over the holiday break. You’re back now at your office sharing stories of epic skiing and bowl game highlights with your colleagues at the water cooler. It’s that time to set a few new year’s resolutions (half of which you’ll break by end of the week). And, it’s time to look ahead to what’s in store for 2008.

From from our collective conversations with customers, partners and peers (and, of course our own perspectives), we see 2 trends this year worth highlighting here. Yes, we’ll focus on just 2, not everything requires a top 10 list. We like to keep things simple. So, here we go:

1. From buzzwords to reality - the emergence of innovation management.

If 2007 was anything it was the year of buzzwords. And, the kingpin of them - Web 2.0 - spawned many offspring last year. It seemed everything was 2.0-ified: ALM 2.0, PLM 2.0, Project Management 2.0, Innovation 2.0 and on and on and on. Where 2007 was the year of the next big thing, we believe 2008 will be the year of action. The mantra being, Enough talk, let’s get things done.

Specifically, we see 2008 being the year that 3 highly talked about strategic initiatives will converge and materialize into real value for many companies. The big 3 being: Innovation, Collaboration and Community. When integrated, they shape the emerging category of Innovation Management. So what’s new here?

Innovation is a major strategic initiative for over 70% of enterprise organizations and has been a leading cover story over the last few years, BUT success rates are still low for the majority of efforts. Data shows that spending more in R&D isn’t a silver bullet. So, what is? Is it process? Is it people? Is it technology? That’s where collaboration and community come in. These concepts aren’t new either, but where things have recently changed and continue to move is the scale at which collaboration and community are being leveraged within the innovation process to increase success and get closer to what customers really want. The community, or simply put the group of people influencing innovation decisions, is growing to include not only your talented employees and business partners, but now also customers, potential customers, industry influencer’s and many other external audiences with ideas, voices and blogs. And, as you embrace greater collaboration with your ever-growing community, the front-end of the innovation funnel explodes open, and with that, a new challenge emerges: How do you manage all of these ideas? How do you capitalize on them within your product planning and development efforts in an automated way? And very tangibly in era of simply getting things done and done successfully, how do you translate them to specific requirements that will satisfy customer needs and make up the next generation of your products or services? The simplest way to summarize it is - if innovation is the primary goal or what, then collaboration is the how and community is the “who”. And, they work hand-in-hand together to raise success rates. That’s innovation management.

2. Bigger isn’t better - the explosive growth of light-weight, Web-based apps to manage core business processes.

This trend has been underway for a few years, and we see it only accelerating in 2008. It’s a trend sweeping across many technology categories that fuel core business processes, such as ERP, CRM, ALM, PLM and the things close to home for Jama like innovation and requirements management.

OUT are big, bulky, expensive, proprietary suites of applications to manage core business processes.

IN are light-weight, open, flexible, Web-based applications that bring people together, eliminate overhead, integrate well with other tools and make it easier to get things done.

Granted, we’re biased here because this is how we build our tools, such as Contour, but there’s a reason for that. We want to get things done right and help our customers do the same.

Welcome to 2008. Have a great year.

Welcome IceMedia!

Jama Software warmly welcomes IceMedia to the Jama Contour user community. Headquartered in Milton, a suburb of Brisbane in Australia, IceMedia provides a wide range of services, from website design and content development to e-marketing strategy and development. IceMedia is focused purely on creating online business solutions that help their customers inspire, communicate, and engage. Our focus on providing best in class collaboration technologies makes Contour a perfect fit for the team at IceMedia.

IceMedia is a wholly owned subsidiary of Dialog Information Technology. With 8 offices across Australia and one in the UK, IceMedia is uniquely positioned to extend their reach both nationally and internationally to provide their customers with world class service.

Welcome IceMedia!

Welcome Micro Beef Technologies

One of the very cool things about my role with Jama is the unique and diverse range of customers we have. When you get right down to it, most of our customers are using Contour for the same reason. However, it’s really exciting to learn the story behind our customers and learn what value they deliver to their clients. Micro Beef Technologies is one of those interesting stories.

Now that I have children (2 1/2 year old Parker and soon-to-be here Kellen), I often find myself thinking about safety. Safety pretty much consumes much of my thinking. It comes in every form from the toys they play with, to the clothes they wear, to cars they ride in. Mostly I find myself thinking about how safe the foods are they eat. Its weird how I pretty much threw anything down the hatch before I became a Dad. Now, I constantly read ingredients, pay close attention to expiration dates, etc… I totally annoy my wife with this by the way. But, I love the little stinkers so what’s a dad to do?

I also love beef. Micro Beef Technologies really caught my attention because they make systems that track cattle and are helping make the Beef industry much, much safer. Micro Beef Technologies is a cutting-edge, research and development based innovator of patented computerized management systems for comprehensive individual animal information collection and management decision making and has 35 years experience pioneering information, marketing, health, and nutrition systems. MBT introduced the beef industry’s first individual animal identification and food safety assurance tracking system in 1986 with the revolutionary DRUG-TRAC® Animal Health System which has individually tracked and managed millions of cattle. MBT’s ACCU-TRAC® Electronic Cattle Management System has utilized RFID technology since the early 1990s for individual animal data collection and traceback along with advanced management and marketing practices.

It’s really cool when a company that is committed to making the world a safer place wants to use your product in helping them achieve this. We look forward working with the team at Micro Beef Technologies.

‘Tis the season of thanks.

Happy holidays everyone!

On behalf of the entire Jama Software family, I’d like to simply say, Thanks.  Thanks to our customers. Thanks to our partners. Thanks to everyone who has made an impact on our business in 2007.

It’s been a great year and it’s a wonderful time to celebrate, and we’re just getting started.

It’s our core mission to help smart, innovative companies succeed by providing a more collaborative approach to requirements management. It’s what we’ve playfully dubbed: People against Project Failure, but it’s a commitment we take very seriously. From the way we build Contour to every interaction you have with our team, we want to do everything we can to help you avoid the common challenges and pitfalls that come with the management of complex projects.

We appreciate the opportunity to work with all of you and look forward to great things next year. Have a fun and safe remainder of the holiday season.

Best success in 2008!

Welcome Stauder Technologies

The team at Jama would like to extend a warm welcome to Stauder Technologies for recently selecting Contour as their Requirements Management solution. Located in St. Peters, Missouri, Stauder Technologies has evolved into a leading provider of geodetic and communications software for the United States military. Stauder’s proven history of affordable, on-time solutions give our customers what they need, when they need it.

The highly-skilled system and software engineering team develops and integrates very complex technical products; however, the company’s focus is always on making the products intuitive and easy-to-use for the end-user. Mmmmmmm………..I think we may be onto something here. Contour was a great fit for Stauder for many of these same points. We look forward to delivering on this pursuit together.

MacAulay Brown Selects Contour

Celebrating its twenty-eighth year of technical excellence, MacB has been providing the US government and prime contractors with technical and management services, quality studies and analysis, and IT solutions (both hardware and software) since 1980. With a long history of improving technology and processes with their clients, it is imperative that the emphasis on quality is the primary objective. So it is quite the compliment to our team when Contour is trusted to help our customers such as MacB get it right the first time. MacB is the perfect fit for Contour. They have an absolute commitment to excellence in their field and they will be using Contour right away on a project where they are improving the way their clients tackle their internal processes. It also goes without saying that quality can never be over-emphasized. Just ask the United States Air Force.

Welcome to the growing Jama Community, MacB!

When things are quiet…

When things are quiet, there’s usually something is going on - and at Jama we’ve been busy polishing and testing Contour 2.0, our next major release. Now that the heavy lifting is done, we can start sharing what’s coming soon (next week).

We’re excited about the next release as not only does it provide a long list of new features and enhancements, but it also sets in motion a series of strategic releases over the next few months that will include our public web services API, workflow and integrations with other best of breed software.

One of the many enhancements is a visual relationship mapping utility that adds to the ways you can define trace relationships within Contour.

Another one of my favorite small enhancements is the “Add Related” for adding new items with automatic links to your current item. This makes it quick to add bugs that are related to your curren test case, or a new task that is related to a use case and so on.

My other favorite small enhancement is the multi-select update. We knew it was needed and now it’s here.  Stay tuned as we count down the launch to 2.0 next week.

The Jama Backstory - How We Got Started.

We often are asked about the history of Jama Software so I thought I’d post on how we got started…

A few years ago, after a frustrating session working with one of our clients expensive, cumbersome requirements management tools I heard the team complaining about requirements being locked away available to only a few users, the pain of installation and how difficult it was to use. I talked with other project managers and we figured there must be a better way. We wanted the benefits of a requirements management tool - but without the overhead and hassle.

Our requirements were simple enough - the tool should be 100% web-based but offer rich functionality like a desktop application, provide a depth of features for serious enterprise product development, be easy to use and affordable - just a few simple things! You can probably guess where this is going - we didn’t find the right solution so we decided to quit our jobs and build it.

On March 13th, 2006 we started designing and building the solution. That date is easy to remember as my son was born that day. I guess he didn’t see the project plan I had put together as he was a week early. One year later we launched our first product, Contour.

The company was started sharing space with a group of financial advisor’s - not a quiet place. We’ve moved 3 times as we grew and already have filled our current office. It helps that we’ve adopted virtual systems - VOIP, Web based CRM, Wiki’s, Contour for product development etc so we can just unplug and move when we need more space. We now have customers from around the world, partners in the UK, Germany and Brazil and will continue to grow the team so we’ll likely be moving again soon.

On the product side, our road map is 100% customer driven and we’ve set an aggressive release schedule with monthly updates to ensure Contour continues to deliver the most value to our customers. I invite you to help us shape the future direction of collaborative requirements management. We recently launched our community site at http://www.jamabackstage.com, so join us in the conversation.

Openness is important to our team as both a corporate philosophy in how we do business, but also as the key driver in how we build our products for our customers. We hope this transparency is apparent in every interaction you have with our team, including this blog post.

Tectura Aerospace Selects Contour!

Tectura Aerospace specializes in working with clients on unique and critical business processes that are complex, highly regulated and controlled, high risk, and leverage emerging technologies. By leveraging its extensive aerospace background, Tectura Aerospace assists companies both strategically and tactically to deliver long and short-term results. Focusing on unparalleled execution, working flexibly and collaboratively with clients, Tectura Aerospace ensures success. Not to mention - this company is a joy to work with as well.

Contour was chosen after a very comprehensive and thoughtful selection process and we couldn’t be prouder to win their business. It was specified that what won the day for Contour was 1) The ease in which a user could set up and manage trace relationships; 2) Contour’s clean, Ajax interface; and 3) Jama Software’s openness and unguarded company philosophy. I was particularly pleased with number 3 since this is something we truly strive for and it’s such a great feeling when a customer validates it as something that won them over. We can’t wait to get up to Seattle to train Tectura’s team and experience a little bit of their company culture as well. Welcome aboard Tectura!

OptiMedica Selects Contour!

Several years ago I took what I considered a leap of faith and had Lasik surgery performed on my eyes to correct my near sightedness. I look back at this decision as one of the best things I’ve ever done for myself. I was downright giddy for months about the little things like being able to read a street sign without squinting - or accidentally falling asleep with my contact lenses still firmly attached to my eyeballs. I left after my hour at the eye clinic feeling very impressed with the precision technology that was giving me a new found freedom. It dawned on me that those Doctors must really trust their equipment to move people so efficiently through this delicate surgery.

So it came as no surprise to me when OptiMedica approached us about their need to perform Risk Analysis and Hazard Reporting into the development of their precision laser equipment for treating retinal diseases. OptiMedica’s PASCAL Photocoagulator provides significantly improved performance for the physician and an enhanced therapeutic experience for the patient. Contour will help provide the design and development teams at OptiMedica with a central repository for storing all of their artifacts and then allowing them the flexibility to easily perform the custom reporting required by the key stakeholders as they move through the development life cycle.

We’re very excited about working with OptiMedica. Not only because they do something that’s very cool, but also because Contour is such a great fit for the developers of all Medical Devices. The fact that providing Traceability back to Test Cases is required for mandated approvals makes having a solution like Contour mission critical. No other solution can set up those trace relationships quite as easy as Contour. We welcome OptiMedica to our growing community of happy users!